ERIC WEISER
Jefferson City,MO
Summary
Punctual and efficient professional with 5+ years of reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
4
4
years of professional experience
Work History
Trimmer
Asplundh Tree Expert, LLC
03.2024 - Current
- Ensure safe and proper execution of work site practices and rules
- Operate power equipment used for work site duties
- Safeguard employees and the public from hazards in and around the work site
- Inspect tools, truck and other work equipment
- Trim trees by climbing, if necessary
- Remove tree brush and limbs for disposal
- Cut up fallen trees to leave for customer use
Courier
FedEx Express
09.2021 - 08.2023
- Always drove safely to avoid accidents and harm
- Followed company policies and procedures during shift
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
Account Manager
ABM
09.2020 - 09.2021
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Built and strengthened long lasting client relationships based on accurate price quotes and customer-centric terms
- Monitored and analyzed customer feedback to identify opportunities for improvement
- Evaluated client needs and developed tailored solutions to increase positive customer ratings
- Established clear communication channels between clients and internal teams, ensuring seamless project execution
- Assisted in the development of training materials for new hires, ensuring a smooth onboarding process
Delivery Associate
Amazon
09.2020 - 12.2020
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Communicated customer complaints, requests, and feedback to company management for swift resolution
- Loaded truck and properly secured items to prevent damage for deliveries
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary
- Enhanced delivery efficiency by optimizing route planning and time management
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations
- Kept customers informed of any delays or issues with their deliveries offering solutions when possible
Education
Business Management - IT
Bryan University
Skills
- Deadline adherence
- Product promotion
- Payment collection
- Order verification
- Safe-driver training
- Customer Service/Call Center
Timeline
Trimmer
Asplundh Tree Expert, LLC
03.2024 - Current
Courier
FedEx Express
09.2021 - 08.2023
Account Manager
ABM
09.2020 - 09.2021
Delivery Associate
Amazon
09.2020 - 12.2020
Business Management - IT
Bryan University
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