Eric Wheatley
Hudson,OH
Summary
Dynamic professional with strong critical thinking and customer service skills. Demonstrated ability to resolve conflicts and support team collaboration in high-pressure environments. Skilled in troubleshooting complex issues and driving operational efficiency, contributing to improved guest satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Employee
Gemco Medical
Hudson, Ohio
05.2025 - 08.2025
- Executed daily tasks with precision to ensure operational continuity.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Supported colleagues by fostering collaboration and enhancing team dynamics.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Host
Winking Lizard Tavern
Peninsula, Ohio
08.2021 - 08.2023
- Greeted and seated guests promptly in high-pressure environment.
- Managed reservations and organized seating arrangements to maximize guest satisfaction.
- Resolved guest inquiries and seating conflicts professionally to enhance overall dining experience.
- Collected guest information to efficiently seat groups or place on waitlist, reducing wait times.
- Took reservations both over the phone and in person, enhancing guest experience.
- Managed incoming calls during peak shifts to ensure smooth operations.
- Maintained cleanliness of host stand and lobby areas, including tables and chairs.
Education
Bachelor of Arts - Criminal Justice
Kent State University
Kent, Ohio, OH05-2027
Skills
- Customer service
- Data analysis
- Research skills
- Critical thinking
- Team collaboration
- Team building
- Calm under pressure
- Conflict resolution
- Public speaking
- Excellent communication
- Cultural awareness
References
References available upon request.
Timeline
Employee
Gemco Medical
05.2025 - 08.2025
Host
Winking Lizard Tavern
08.2021 - 08.2023
Bachelor of Arts - Criminal Justice
Kent State University