Eric White
Maryville,TN
Summary
Accomplished Quality Engineer from DENSO Manufacturing Tennessee, adept in Root Cause Analysis and Team Leadership. Spearheaded quality improvement initiatives, significantly enhancing customer satisfaction through effective problem-solving and compliance with IATF standards. Excelled in cross-functional team guidance, ensuring high-quality deliverables and process optimization.
Overview
11
11
years of professional experience
Work History
Quality Engineer III
DENSO Manufacturing Tennessee
06.2013 - Current
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality analysis investigations and drafted reports to detail non-conforming material issues.
- Developed and maintained relationships with customers to facilitate quality issue resolution.
- Served as a key member of cross-functional groups, facilitating the resolution of issues and supporting the completion of divisional objectives.
- Conducted detailed audits to ensure adherence to IATF standards, maintaining a high level of compliance throughout the organization.
- Successfully guided cross-functional teams in securing internal process approval.
Education
Bachelor of Science - Materials Science & Engineering
University of Tennessee
Knoxville, TN05.2013
Skills
- Root Cause Analysis
- Complex Problem-Solving
- Non-conforming material reports
- Corrective and Preventive Actions
- Quality improvement plans
- Team Leadership
- Failure Modes and Effects Analysis
- Process change documentation
- Technical Writing
- Geometric dimensioning and tolerancing
- Data Analysis
Hobbies
Fly-fishing, Hiking, and Backpacking in the Great Smoky Mountains and surrounding area
Travelling to US National Parks
Keeping up with my Toddler
Timeline
Quality Engineer III
DENSO Manufacturing Tennessee
06.2013 - Current
Bachelor of Science - Materials Science & Engineering
University of Tennessee
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