Eric Wilkins

Identified customer needs by asking questions and advising on best solutions.

• Demonstrated product features, benefits and use to potential buyers.
• Identified and capitalized on key business growth opportunities.
• Created successful strategies to develop and expand customer sales.
• Educated customers on product features and technical details to highlight benefits.
• Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
• Fostered relationships with customers to expand customer base and retain business.
• Negotiated prices and set up contracts to finalize sales agreements.

• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

• Conducted regular performance reviews for all employees in the branch.
• Provided guidance and support to team members regarding problem resolution and customer service issues.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Supported outside sales force in servicing and obtaining new business.

• Conducted regular performance reviews for all employees in the branch.
• Provided guidance and support to team members regarding problem resolution and customer service issues.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Developed strategies to increase customer satisfaction and loyalty.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Increased efficiency and drove branch revenue by optimizing daily operations.

• Greeted customers and provided excellent customer service.
• Recommended, selected and located merchandise based on customer desires.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Ensured shelves were stocked with the correct merchandise.
• Answered customer inquiries regarding prices, availability, and product features.
• Assisted customers in selecting items to meet their needs.