Eric Williams
Holmen,WI
Summary
Hardworking and dependable professional focused on efficiently completing goals big and small while maximizing profitability and customer satisfaction. Proven ability to lead and build strong teams.
Overview
22
22
years of professional experience
Work History
Sales Manager
2Brothers Powersports
07.2006 - Current
- Developed and implemented the INSTA -Sale Process for entire store staff.
- Forecast and create monthly and yearly sales targets.
- Motivate and train staff on external and internal programs to maximize profit opportunities.
- Established and maintain deep long lasting relationships with customers focusing on the 3 E's (Exceeding the Expectation Every time).
- Operate across multiple CRM platforms to maintain correspondence, scheduling, and data entry/editing.
- Work closely on a daily basis with Sales Staff to strategize lead communication and execution.
- Utilize digital traffic log to effectively guide sales prospects through sales process.
- Design showroom layout and design to facilitate customer traffic and enhance visibility and create sales opportunities.
- Interview, hire, reprimand, and terminate Sales Staff.
- Manage company social media presence focusing on engaging and creative content to use as company traffic driver.
- Responsible for ordering, tracking, and maintaining vehicle and power equipment inventory.
- Complete all OEM and vendor sales and product training.
- Manage and facilitate Google reviews to facilitate strong web search presence and conversion.
- Handled customer relations shortcomings, enabling positive resolution, and client satisfaction.
Sales Consultant
2Brothers Honda
02.2004 - 07.2006
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Improved written and verbal communication methods to increase customer satisfaction and minimize errors.
- Complete product training to convey product advantages and benefits to purchasers.
- Work closely with all departments to ensure high customer satisfaction on all transactions.
- Responsible for reconciliation of all major unit inventory.
- Generated Sales through in-store traffic as well as "cold calling" previous leads.
- Maintained vehicle listings on company website.
Education
Associate of Science - Marketing
Western Wisconsin Technical College
400 7th Street North La Crosse, WI12-2003
Skills
- Excellent Communication Skills
- Ability to increase brand/product/company awareness
- Sales Training and Motivation
- Negotiating Sales and Purchasing Transactions
- Adaptation to surroundings
Timeline
Sales Manager
2Brothers Powersports
07.2006 - Current
Sales Consultant
2Brothers Honda
02.2004 - 07.2006
Associate of Science - Marketing
Western Wisconsin Technical College