Eric Wong
Las Vegas,NV
Summary
Dynamic professional with a friendly, positive attitude and a proven track record at The Orleans Hotel & Casino. Skilled in customer service and problem-solving, I excel in teamwork and collaboration, consistently adapting to new challenges. Committed to continual improvement, I effectively manage time and communicate with clarity to enhance team performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
The Orleans Hotel & Casino
The Lean
Las Vegas, NV
09.2017 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Primm Valley Casino Resorts
Mr. Bank
Las Vegas, NV
01.2008 - 04.2017
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
Associate of Science -
Hunter College
New York, NY06-1997
High School Diploma -
FDR High School
New York, NY06-1984
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Licensed The Table Games
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
The Orleans Hotel & Casino
The Lean
09.2017 - 07.2020
Primm Valley Casino Resorts
Mr. Bank
01.2008 - 04.2017
Associate of Science -
Hunter College
High School Diploma -
FDR High School