Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Albury

Key West

Summary

Dynamic Correctional Sergeant with extensive experience at Monroe County Sheriff's Office, excelling in crisis management and staff supervision. Proven track record in enhancing facility security and fostering a respectful environment. Skilled in conducting thorough inspections and training staff, contributing to a safer, more efficient correctional facility.

Experienced with supervising correctional staff and ensuring security protocols. Utilizes leadership and conflict resolution to maintain order within facilities. Track record of efficient crisis management and effective team coordination.

Rational Correctional Officer Sergeant with an assertive and firm demeanor. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Familiar with mental health and behavioral disorders. Excellent courtroom knowledge to transport inmates.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Correctional Sergeant

Monroe County Sheriff's Office
01.2024 - Current
  • Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
  • Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
  • Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
  • Completed daily work report sheets and delegated tasks to employees.
  • Handled inmate counts and searches for missing inmates.
  • Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
  • Improved staff performance by providing training and guidance on institutional policies and best practices.
  • Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
  • Managed inmate housing assignments to maintain optimal safety levels within the institution.
  • Assisted in the development of operational plans for emergency situations, ensuring a well-prepared response team.
  • Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
  • Participated in development of correctional policies and procedures.
  • Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
  • Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.

Correctional Officer

Monroe County Sheriff's Office
11.2012 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in intake and release of inmates.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Interviewed inmates to obtain information and evidence.
  • Administered drug tests to inmates.

Cashier

Sears
12.2010 - 11.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Impress Associate

OfficeMax
08.2009 - 12.2010
  • Consistently exceeded performance targets set by management, demonstrating commitment to excellence and continuous improvement in the Impress Associate role.
  • Collaborated closely with other Impress Associates for optimal teamwork, resulting in seamless project execution.
  • Developed strong relationships with clients by delivering high-quality service, leading to repeat business opportunities.
  • Implemented process improvements that reduced errors and saved time, increasing overall productivity for the Impress Associate team.
  • Leveraged advanced technical skills to troubleshoot problems quickly and accurately, minimizing downtime for clients and the organization alike.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.

Education

No Degree - Criminal Science

COLLEGE OF THE FLORIDA KEYS
Key West, FL
05-2025

KEY WEST HIGH SCHOOL
Key West, FL
05-2011

Skills

  • Crisis management skills
  • Crisis management
  • Conducting body searches
  • Staff supervision
  • Work planning
  • Job assignments
  • Inspections
  • Inmate monitoring
  • Facility security
  • Team leadership
  • Staff training
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities

Certification

  • Certified De-Escalation Instructor
  • Certified ITW Instructor
  • Certified CPR Instructor
  • Certified Middle Management
  • Certified Line Supervision
  • Certified Field Training Officer
  • Certified Field Training Officer Coordinator
  • Certified Autism Awareness
  • Certified Crisis Intervention Team Training

Timeline

Correctional Sergeant

Monroe County Sheriff's Office
01.2024 - Current

Correctional Officer

Monroe County Sheriff's Office
11.2012 - Current

Cashier

Sears
12.2010 - 11.2012

Impress Associate

OfficeMax
08.2009 - 12.2010

No Degree - Criminal Science

COLLEGE OF THE FLORIDA KEYS

KEY WEST HIGH SCHOOL

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