Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Alicia Bass

Brooklyn,NY

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bluestone Cashier/Party attendant

Lakeside Brooklyn LLC
Brooklyn, NY
01.2023 - 01.2025
  • Executed oversight of operational transaction standards.
  • Handled financial exchanges accurately.
  • Followed closing procedures with the MOD.
  • Proactively solve any guest issues pertaining to parties.
  • Maintain high skills in hospitality while greeting and serving customers.
  • Escorted guests efficiently to their assigned dining areas.
  • Follow detailed itineraries pertaining to parties and events.
  • Coordinated setup including decoration for various events.
  • Thoroughly know the menu items and their updated changes.
  • Acquired expertise in customer service.
  • Met guests with a friendly demeanor.
  • Handled incoming calls to efficiently manage reservation bookings.
  • 718-462-0065

CBE kids Club Head counselor

CBE KIDS CLUB
Brooklyn, NY
09.2023 - 12.2024
  • Safely escorted children back to the kid's club following dismissal.
  • Supported students in completing their assignments.
  • Watched and interacted with kids from various ages (K-5th).
  • Provided different activities that encouraged learning a new skill with kids.
  • Collaborated effectively with program and school personnel.
  • Prepared and organized detailed program records including attendance and safety documentation.
  • created a strong, positive relationship with different kids and parents.
  • Ensured the safety, health, and well-being of kids by supervising them at all times.
  • Accomplished every state-mandated training necessary for compliance.
  • 718-768-3814 Ext.238

McDonald’s Crew Member

McDonald's
Brooklyn, NY
10.2021 - 11.2022
  • Acquired knowledge of food and safety protocols.
  • Assisted in training new employees.
  • Mastered skills in utilizing POS systems efficiently.
  • Aided in efficient management of inventory processes.
  • 718-832-8600

McDonald’s Crew Member

McDonald's
Brooklyn, NY
06.2021 - 09.2021
  • Greeted customers
  • Mastered computer service in order to take orders promptly and efficiently
  • Promoted deals as well as promoting app purchases
  • Communicated well with coworkers as well as management
  • Built loyal customers through friendly interactions
  • Developed advanced problem-solving skills through prompt and orderly resolution of complaints.
  • Completed credit processing tasks promptly with a focus on efficiency.
  • Kept the store clean and organized consistently.
  • Excelled in adapting to high-pressure, fast-paced operational settings.
  • 718-522-4988

Babysitting

Kelva Depiza
Manhattan, NY
04.2020 - 10.2020
  • Provided care for two girls, ages 7 and 10, throughout the parent's work schedule.
  • Helped with online learning, as well as tutoring in math and English.
  • Ensured the living room was clean and tidy at all times.
  • Designed interactive games to keep children entertained.
  • Monitored children's safety during park outings while adhering to COVID protocols.
  • Supervised girls completion of homework and dinner tasks.
  • Maintained good communication between the parents, as well as the kids.
  • 718-788-0597

Education

Associate Of Applied Arts - Liberal Arts

Kingsborough Community College
Brooklyn, NY
06.2024

Brooklyn Highschool of the Arts
Brooklyn, NY
06.2022

Skills

  • Great Communicator
  • Experienced in Microsoft Word, spreadsheets, and Docs
  • Able to adapt to any environment
  • Energetic
  • High level of patience
  • Compassionate and understanding
  • Socialite
  • High-level problem-solving skills
  • Great organizer
  • High-level leadership skills
  • Independent
  • Experienced in POS systems

Certification

  • Food safety license
  • Foundation in Children’s Health and Safety
  • NYS Mandated Reporter
  • Phlebotomy Technician
  • ECG technician

Timeline

CBE kids Club Head counselor

CBE KIDS CLUB
09.2023 - 12.2024

Bluestone Cashier/Party attendant

Lakeside Brooklyn LLC
01.2023 - 01.2025

McDonald’s Crew Member

McDonald's
10.2021 - 11.2022

McDonald’s Crew Member

McDonald's
06.2021 - 09.2021

Babysitting

Kelva Depiza
04.2020 - 10.2020

Associate Of Applied Arts - Liberal Arts

Kingsborough Community College

Brooklyn Highschool of the Arts
Erica Alicia Bass