Erica Allen
Anderson
Summary
Experienced professional seeking a challenging position to apply extensive knowledge gained through education and previous work experience. Excited to contribute skills and expertise to a dynamic team by leveraging strong educational background and practical experience for success. Committed to continuously expanding knowledge and staying up-to-date with industry trends to deliver exceptional results and exceed expectations.
Overview
16
16
years of professional experience
Work History
Physician Scheduler
Clearview Cancer Institute
07.2023 - Current
- Collaborated with consulting physicians regarding care of patients.
- Schedule appointments for patients to see physician, extender, labs, scans, etc.
- Confirm patient appointments.
- Maintain office schedules for the physicians and extenders.
- Answer telephones and direct calls to appropriate staff.
- Receive and route messages and documents as needed.
- Greet patients, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.
- Perform various clerical and administrative functions as needed.
- Transmit information or documents as needed, using computer, mail, or facsimile machine.
- Other duties as assigned.
DirectLine Coordinator
North Alabama medical Center
06.2017 - 07.2023
- During my time at NAMC, I scheduled diagnostic radiology outpatient procedures for 20 plus physicians’ offices in the surrounding shoals area
- I obtained medical records to meet certain medical criteria for insurance prior authorizations
- I obtained accurate and complete demographic and medical information for the pre-registration process
- I estimated patient responsibility and collected the amount due
Patient Access Rep
Decatur Morgan Hospital
12.2014 - 06.2017
- During my time at DMH I obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification
- I verified insurance eligibility and benefits
- I estimated patient responsibility and collected amount due
Waitress
Curtis’ Restaurant
02.2009 - 12.2014
- During my time at Curtis’ I ran the cash register, took care of guests, standard cleanup duties, and acted as manager on duty when left alone
Child Care provider/Teacher
Bright Beginnings
05.2013 - 08.2013
- Provided for the children, standard cleanup duties, and enhanced the children’s mind through hands on activities and songs
Education
Associate of Science - Criminal Justice
Calhoun Community College
Decatur, AL05.2013
Academic Diploma -
Lauderdale County High School
Rogersville, AL05.2009
Skills
- Word
- Excel
- Access
- PowerPoint
- EMR / EHR
- Medical records management
- Chart updating
Timeline
Physician Scheduler
Clearview Cancer Institute
07.2023 - Current
DirectLine Coordinator
North Alabama medical Center
06.2017 - 07.2023
Patient Access Rep
Decatur Morgan Hospital
12.2014 - 06.2017
Child Care provider/Teacher
Bright Beginnings
05.2013 - 08.2013
Waitress
Curtis’ Restaurant
02.2009 - 12.2014
Academic Diploma -
Lauderdale County High School
Associate of Science - Criminal Justice
Calhoun Community College
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