Erica Badillo-Pagan
Yorktown Heights,NY
Summary
Results-oriented nursing leader skilled in fostering collaboration among multidisciplinary teams to enhance patient care. Proven track record of clinical excellence and effective leadership, driving quality improvements and operational efficiency. Committed to delivering exceptional care while leveraging technical expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chief Nursing Officer
Elizabeth Seton Children's Center
Yonkers, NY
03.2024 - Current
- Collaborated with other healthcare professionals to develop innovative approaches to deliver evidence-based care.
- Developed culture focused on meeting patient needs with team-oriented nursing approach.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Identified opportunities for cost savings through improved efficiency in processes related to nursing operations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created policies, procedures and standards for nursing practice.
- Monitored nursing staff performance to ensure compliance with professional standards.
- Assessed current staffing levels against projected needs based on census data and made recommendations accordingly.
- Promoted an environment that values diversity, inclusion and respect for all individuals.
- Investigated incidents involving patients or staff members according to established protocols.
Director of Nursing
Elizabeth Seton Children's Center
Yonkers, NY
12.2021 - 03.2024
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Facilitated communication between departments within the hospital setting to improve efficiency.
Nursing Supervisor
Elizabeth Seton Children's Center
Yonkers, NY
12.2019 - 12.2021
- Enforced disease prevention protocols among staff members, patients and visitors.
- Monitored patient progress to ensure compliance with established standards of care.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Investigated complaints from patients regarding their care experience.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Provided guidance and mentorship to newly hired nurses or those transitioning into a new role.
- Performed regular rounds throughout the facility to observe performance of assigned staff members.
Nurse Manager
Elizabeth Seton Children's Center
Yonkers, NY
06.2013 - 12.2019
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained accurate records of employee attendance, sick leave requests, vacation time.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Monitored quality assurance activities for compliance with standards of care.
- Provided emotional support to patients and their families during difficult times.
- Ensured compliance with regulatory requirements such as HIPAA and OSHA.
- Provided guidance to staff on patient care, clinical practice, and professional development.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
Registered Nurse
Columbia Presbyterian Children's Hospital
New York, NY
10.2008 - 05.2013
- Educated patients and families on health care needs, conditions, and options.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Delegated tasks appropriately among staff members according to their qualifications.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
Education
Master of Science - Nursing Administration
University of Phoenix
Tempe, AZ01-2015
Bachelor of Science - Nursing
College of Mount Saint Vincent
The Bronx, NY01-2007
Skills
- Clinical expertise in pediatrics
- Regulatory compliance
- Proficient in multiple charting systems
- Transformational leader
- Well versed in long term care and acute care regulations
Certification
- Certified Pediatric Nurse
- BLS certified
Accomplishments
- Participant in the Larry Minix Leading Age Leadership Academy 2023
Languages
Spanish
Professional
Timeline
Chief Nursing Officer
Elizabeth Seton Children's Center
03.2024 - Current
Director of Nursing
Elizabeth Seton Children's Center
12.2021 - 03.2024
Nursing Supervisor
Elizabeth Seton Children's Center
12.2019 - 12.2021
Nurse Manager
Elizabeth Seton Children's Center
06.2013 - 12.2019
Registered Nurse
Columbia Presbyterian Children's Hospital
10.2008 - 05.2013
- Certified Pediatric Nurse
- BLS certified
Master of Science - Nursing Administration
University of Phoenix
Bachelor of Science - Nursing
College of Mount Saint Vincent
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