Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Baldwin

Winston-Salem,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

2024 Incoming Corps Member

Teach For America DC Region
01.2024 - Current
  • Selected from over 30,000+ applicants nationwide to join national teacher corps of over 4,000 recent college graduates and professionals who commit two years to teach in under resourced public schools

FreeLance Babysitter/ Nanny

Care.Com Inc./Nanny By Design,
05.2022 - Current
  • Assists with homework and providing hands on tutoring as needed
  • Provided developmentally appropriate activities for up to 15 children at once
  • Maintained clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Taught children basic life skills, manners and personal hygiene.

ZSR Library Assistant

Wake Forest University
08.2021 - Current
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Answered 50+ patron questions in-person or by phone regarding library services and resources daily
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Assisted hundreds of patrons with library's computers and provided information on logging onto Internet.
  • Utilized computer databases to locate library materials.
  • Contributed to welcoming atmosphere by maintaining clean, safe, and inviting spaces within library premises.
  • Maintained accurate records and confidentiality of library book and periodical inventory.
  • Gained strong understanding of various methods for cataloging books and other materials.

Administrative Volunteer

Capital Caring Hospice & Palliative Care
06.2015 - Current
  • All aspects of administrative support including answering phones, data entry, copying, faxing, and filing
  • Developed strong relationships with 100+ volunteers, fostering supportive community atmosphere within organization.
  • Enhanced office efficiency by organizing and maintaining files records, and correspondence.

Mental Health Intern

NC Council Of Churches Partners Health & Wholeness
05.2022 - 06.2023
  • Increased awareness of mental health issues through community outreach and educational presentations
  • Created spreadsheet of 2-3 mental health resources per county (100 total) in NC
  • Collaborated with multidisciplinary teams to provide comprehensive mental health care to clients.
  • Draft mental health toolkit proposals
  • Improved overall functioning for clients by collaboratively setting attainable goals and monitoring progress throughout treatment.

COVID-19 Call Center Representative

Virginia Department Of Health, Remote Work
02.2021 - 08.2021
  • Evaluate and assist needs of VA residents registering for COVID vaccines
  • Maintain monthly customer satisfaction rating of 95.7%
  • Collaborate and coordinate with team to schedule and assist customers in increasing vaccinations in state of VA
  • Delivered prompt service to prioritize customer needs

American Psychological Association Summer Intern

Norfolk State University
06.2019 - 08.2019
  • Research assistant, assisted peer mentor with literature reviews, personal narratives, conducting research, and participating in research studies
  • Helped facilitate 2019 Cyber-Psychology conference at Norfolk State
  • Wrote and edited professional-level documents
  • Developed strong understanding of corporate culture by actively participating in company-wide initiatives and social events throughout internship experience

Kids Klub Associate

OneLife Fitness
05.2018 - 08.2018
  • Seasonal position at US Fitness Stafford
  • Led 50+ children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Collaborated with team members to ensure safe and nurturing environment for all children at Kids Club.
  • Offered assistance to parents filling out registration forms to obtain necessary details of child.

Education

Masters of Divinity -

Wake Forest University
Norfolk, VA
05.2024

B.A. in Psychology -

Norfolk State University
Norfolk, VA
05.2021

Skills

  • Customer Service
  • Cash Handling
  • Childcare
  • Microsoft Office Suite
  • Social Media
  • 10-Key
  • SalesForce
  • Analytical and Critical Thinking
  • Problem Resolution
  • First Aid/CPR

Timeline

2024 Incoming Corps Member

Teach For America DC Region
01.2024 - Current

FreeLance Babysitter/ Nanny

Care.Com Inc./Nanny By Design,
05.2022 - Current

Mental Health Intern

NC Council Of Churches Partners Health & Wholeness
05.2022 - 06.2023

ZSR Library Assistant

Wake Forest University
08.2021 - Current

COVID-19 Call Center Representative

Virginia Department Of Health, Remote Work
02.2021 - 08.2021

American Psychological Association Summer Intern

Norfolk State University
06.2019 - 08.2019

Kids Klub Associate

OneLife Fitness
05.2018 - 08.2018

Administrative Volunteer

Capital Caring Hospice & Palliative Care
06.2015 - Current

Masters of Divinity -

Wake Forest University

B.A. in Psychology -

Norfolk State University

Similar Profiles

CREATE PROFILE
Erica Baldwin