Erica Bouffard
Concord,NH
Summary
Experienced Registered Nurse offering 19 years of experience in remote case management, transitions of care, inpatient, ambulatory care, and home care nursing roles. Exemplary interpersonal skills and commitment to reducing hospital utilization through improved management of chronic disease processes and patient education. Experienced in OASIS documentation, as well as electronic medical records (Elation, Athena, Centricity, Net smart, Casamba, and EPIC)
Overview
19
19
years of professional experience
1
1
Certification
Work History
RN Case Manager
Nizhoni Health systems
Haverhill, MA
08.2019 - Current
- Manages a caseload of 12-16 patients.
- Completes skilled nurse visits on12-16 clients daily with a variety of medical and psychological diagnoses in their homes.
- Completes a client focused assessment, and provides education specific to the clients needs.
- Administers medications and treatments as prescribed by physicians.
- Consults with patients, physicians and vendors to devise and manage effective ongoing care plans for at-risk patients.
- Coordinates care with PCP, specialists, PT/OT, social work and other healthcare team members as needed.
- Completes skilled nurse visit documentation following every visit.
- Evaluates healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Administers medications and treatments as prescribed by physicians.
RN Case Manager
Able Home Care LLC
Lynn, MA
09.2016 - Current
- Completes skilled nurse visits on clients with a variety of medical and psychological diagnoses in their homes including client focused assessment, medication administration, wound care, and education.
- Coordinates care with PCP, specialty physicians, PT, OT, ST, social workers, and community resources.
- Identifies community resources that would benefit the client, and connects the client with these resources.
- Completes skilled nurse visit documentation following every visit.
- Completes and submits OASIS documentation in a timely manner upon admission, recertification, transfer, resumption and discharge.
RN Endoscopy
Merrimack Valley Endoscopy Center
Haverhill, MA
06.2016 - 02.2021
- Conducted pre-op calls to review specific instructions prior to surgery and post-op calls to improve patient satisfaction, answer questions and address new or worsening symptoms.
- Identified the need for any pre- procedure testing and coordinated this testing as necessary.
- Performed patient assessment, VS monitoring, IV insertion and other routine procedures and documented in electronic medical record to support interdisciplinary care.
- Collaborated with MD and anesthesia staff to ensure patient safety during endoscopic procedures.
- Under the direction of MD administered conscious sedation during procedures, assessed patients response to sedation, and made adjustments to sedation plan as ordered by MD.
- Obtained, labeled and prepared specimens to be sent to the lab.
- Reported off to other nurses participating in patients care.
- Assumed charge nurse responsibilities on a rotating basis, including creating appropriate assignments for scheduled nurses, delegating tasks as needed, ensuring that patients are admitted, procedures are completed and patients are discharged in a timely manner to maintain the flow of the unit.
- Reviewed and documented patient medical history to accurately reflect nursing assessment, changes in clinical state and other pertinent patient information to support multidisciplinary team to deliver great care.
- Recovered patient from anesthesia to perform discharge teaching.
COVID-19 Unit RN
RN- Boston Hope Field Hospital, Partners HealthCare, PHS
Boston, MA
04.2020 - 06.2020
- Provided assessments, medication administration, and education for an assignment of 4-7 COVID19 positive patients at a temporary field hospital.
- Collaborated with interdisciplinary team to identify patients needs while hospitalized as well as anticipated discharge needs.
- Participated on the code team to identify and care for critically ill patients while coordinating their transfer to an acute care facility.
- Maintained infection control standards through correct use of PPE, and infection control procedures.
- Obtained blood, urine, and nasopharyngeal samples as ordered by medical team and sent to the lab for processing.
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel
COVID-19 Call center nurse
Partners HealthCare, PHS
Somerville, MA
03.2020 - 04.2020
- Provided telehealth screening for employees of Partner's Healthcare.
- Placed orders for testing as indicated during telehealth visits.
- Provided education to callers specific to COVID-19 testing, prevention, and treatment.
RN Case Manager
Nizhoni Health Systems
Medford, MA
12.2010 - 06.2016
- Performed daily skilled nursing visits for 10-16 patients daily.
- Managed a caseload of 6-10 primary patients.
- Maintained communication with and coordinated care with other disciplines as appropriate (PT, OT, ST, social work, PCP, specialty providers).
- Participated in the training and supervision of nurses that were new to the agency, as well as Home Health Aides.
- Assisted with piloting an admission nurse program- developed job description, oversaw completion of and reviewed OASIS documents.
- Developed, implemented and reassessed care plans.
Education
Associates Degree - Science in nursing
New Hampshire Community Technical College
Manchester, NH 06.2006
Skills
- Case Management
- Venipuncture
- Home Health Care
- Medication Management
- Patient Information Collection
- Patient Evaluation
Certification
Massachusetts RN exp 2/2022
BLS and ACLS February 2021-February 2023
Timeline
COVID-19 Unit RN
RN- Boston Hope Field Hospital, Partners HealthCare, PHS
04.2020 - 06.2020
COVID-19 Call center nurse
Partners HealthCare, PHS
03.2020 - 04.2020
RN Case Manager
Nizhoni Health systems
08.2019 - Current
RN Case Manager
Able Home Care LLC
09.2016 - Current
RN Endoscopy
Merrimack Valley Endoscopy Center
06.2016 - 02.2021
RN Case Manager
Nizhoni Health Systems
12.2010 - 06.2016
Associates Degree - Science in nursing
New Hampshire Community Technical College