Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Burnett

Centralia,IL

Summary

Dynamic and compassionate Youth Care Worker with a proven track record at One Hope United, skilled in behavior management and youth advocacy. Adept at fostering emotional growth and implementing self-care techniques, I excel in creating nurturing environments that promote positive development and collaboration among multidisciplinary teams.

Overview

6
6
years of professional experience

Work History

Youth Care Worker

One Hope United
Centralia, IL
07.2024 - Current
  • Facilitated daily activities to promote social skills and emotional growth among youth.
  • Implemented behavior management techniques to support individual development plans.
  • Collaborated with multidisciplinary teams to create safe and nurturing environments for clients.
  • Monitored and documented client progress, ensuring consistent communication with stakeholders.

Shift Manager

Starbucks
Champaign, IL
12.2022 - 05.2023
  • Supervised daily operations to ensure efficient service and product quality
  • Trained and mentored team members to improve performance and customer interaction
  • Implemented inventory management practices to maintain optimal stock levels
  • Monitored store compliance with health and safety regulations

Sales Associate

Walmart
Centralia, IL
05.2020 - 08.2022
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained stock levels and organized merchandise displays to optimize sales opportunities.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to achieve weekly sales goals through effective communication.

DSP

Bryan Manor
Centralia, IL
08.2021 - 11.2021
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Administered medication and monitored health conditions as per care plans.
  • Collaborated with healthcare professionals to coordinate resident care effectively.
  • Trained new staff on operational procedures and best practices in caregiving.

Education

High School Diploma -

Centralia High School
Centralia, IL

Skills

  • Youth supervision
  • Multicultural sensitivity
  • Behavior management
  • Self-care techniques
  • Mandated reporting
  • Youth advocacy
  • Child development
  • Creative expression
  • Boundaries establishment
  • Life skills teaching
  • Abuse identification
  • Mental health support
  • Positive reinforcement

Timeline

Youth Care Worker

One Hope United
07.2024 - Current

Shift Manager

Starbucks
12.2022 - 05.2023

DSP

Bryan Manor
08.2021 - 11.2021

Sales Associate

Walmart
05.2020 - 08.2022

High School Diploma -

Centralia High School
Erica Burnett