Erica Butler
HR Supervisor
Springdale,AR
Overview
16
16
years of professional experience
Work History
Human Resource Supervisor
Maynard, Inc.
Fayetteville, AR
11.2021 - Current
- Developed and implemented policies and procedures for the Human Resources department.
- Conducted interviews, hired new staff, and conducted onboarding processes.
- Created reports on recruitment activities, turnover rates, absenteeism.
- Oversaw employee relations issues such as grievances and disciplinary actions.
- Provided guidance to managers regarding staffing needs and organizational changes.
- Implemented training programs for employees in compliance with laws and regulations.
- Facilitated dispute resolution between employees or management through mediation or arbitration.
- Managed payroll processing systems including time tracking, attendance records, leave requests.
- Maintained personnel files in compliance with applicable laws and company policy.
- Prepared job postings for open positions within the organization.
- Responded to inquiries from external agencies regarding employment matters.
- Organized team building activities to promote a positive working environment.
- Advised management on legal requirements related to human resources practices.
- Performed background checks on applicants prior to hiring decisions being made.
- Scheduled meetings between managers and employees as needed to address any issues.
- Reviewed resumes received from potential candidates before referring them forward.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Provided guidance on benefit enrollment processes including health insurance options.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Completed reports and employment forms.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Handled employee conflicts efficiently while following all company procedures.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Liaised between employees and benefit providers, serving as resource to answer benefit-related questions.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Scheduled random drug testing for employees to diminish regularity risks.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Handled employee discipline and termination to address policy infractions.
- Aligned HR policies with federal and local regulations.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Assisted in employee recruitment, hiring and interview processes.
- Answered employee questions regarding health benefits and 401k options.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Collaborated with hiring managers to understand position requirements.
- Organized recruitment activities such as career fairs, campus visits.
- Explained job duties, compensation and benefits to potential candidates.
Office Manager
Beaver Lake Concrete
Rogers, AR
09.2016 - 10.2021
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Ensured compliance with applicable laws regarding employment practices.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coded and entered daily invoices with in-house accounting software.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Interpreted and communicated work procedures and company policies to staff.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored drivers' records, such as hours of service and medical certificates, for accuracy and compliance with federal regulations.
- Ensured that all required documents were on board each commercial vehicle inspected.
- Reviewed driver qualifications including licenses, endorsements, medical certification cards. to verify legal operation of the vehicle.
Tire Specialist
JB Hunt Transport
Lowell, AR
04.2011 - 08.2016
- Ordered tires and other merchandise to replace stock and fulfill customer requests.
- Documented tire repair and maintenance performed in computer system records.
- Inventory control for all tire banks around the U.S.
- Answering calls in a timely manner while providing Purchase Order numbers for all equipment regarding tires.
- Scheduling all deliverers and pick ups of inventory from supporting tire banks.
Certified Nursing Assistant
Maples
Springdale, AR
05.2008 - 04.2011
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Responded quickly to emergency situations involving sudden illness or injury.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Education
High School Diploma -
Springdale High School
Springdale, AR05-2008
Certified Nursing Assistant -
Petra Allied Health
Springaled05-2008
Skills
- Onboarding and Orientation
- Organizational Development
- Compensation and benefits
- Employment law knowledge
- Personnel file management
- Employee Relations
- Employment Record Verification
- Policy Management
- Benefits Administration
- New Employee Training
- Background Checks
- Staffing and recruitment
- Employee Onboarding
- New Hire Orientation
Timeline
Human Resource Supervisor
Maynard, Inc.
11.2021 - Current
Office Manager
Beaver Lake Concrete
09.2016 - 10.2021
Tire Specialist
JB Hunt Transport
04.2011 - 08.2016
Certified Nursing Assistant
Maples
05.2008 - 04.2011
High School Diploma -
Springdale High School
Certified Nursing Assistant -
Petra Allied Health