Steven Fought
Springdale,AR
Summary
Finance graduate with experience in operations and process-driven environments. Strong analytical skills, attention to detail, and a proven ability to work efficiently under deadlines. Seeking an entry-level finance, analyst, or business role with growth potential.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Black Hills Energy
Fayetteville, AR
06.2025 - Current
- Resolved customer inquiries on account details and service options, enhancing customer satisfaction.
- Guided customers through product selection, ordering, billing, returns, and technical support to ensure seamless transactions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Assembly Technician/Driver, Warehouse Orders
Ozark Door & Sash
Springdale, Ar
05.2023 - 01.2024
- Assembled door components with precision using power and hand tools, contributing to high-quality production.
- Inspected finished products for quality and adherence to specifications regularly.
- Operated a straight truck with a focus on safety for timely local and regional deliveries.
Truck Driver
Tyson's Foods
Springdale, AR
11.2022 - 04.2023
- Operated heavy trucks to transport products efficiently across multiple locations, ensuring timely deliveries.
- Conducted pre-trip and post-trip vehicle inspections for safety compliance.
- Completed paperwork accurately at each stop along route, including bills of lading and trip sheets, to maintain compliance and streamline operations.
Field Supervisor
Allied Universal Security Services
Springdale, Ar
03.2018 - 11.2022
- Supervised security personnel, ensuring adherence to company policies for enhanced operational integrity.
- Coordinated training programs for new security staff and ongoing education.
- Managed payroll records, accurately tracking hours worked to ensure timely compensation for employees.
Education
Bachelor of Science - Business Administration (Finance)
University of Arkansas
Fayetteville, Arkansas, AR08-2025
Skills
- Customer service
- Data entry
- Customer consulting
- Project management
- Training coordination
- Excel proficiency
- Problem analysis
- Payment negotiation
Timeline
Customer Service Representative
Black Hills Energy
06.2025 - Current
Assembly Technician/Driver, Warehouse Orders
Ozark Door & Sash
05.2023 - 01.2024
Truck Driver
Tyson's Foods
11.2022 - 04.2023
Field Supervisor
Allied Universal Security Services
03.2018 - 11.2022
Bachelor of Science - Business Administration (Finance)
University of Arkansas