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Kitchen and customer service professional with 3+ years of experience in dynamic food service environments, excelling in team collaboration and operational efficiency. Skilled in inventory management, food preparation, and customer engagement, with a proven track record of enhancing service quality and team productivity. Eager to leverage expertise in a challenging role that values teamwork and innovation.

Motivated and dedicated 20-year-old seeking employment in the food industry or customer service. With five years of work experience starting at the age of 15, I have acquired valuable skills and knowledge in both food and customer service. Recognized for strong work ethic, committed to delivering exceptional service while fostering a positive and lively atmosphere for colleagues and customers.

Dynamic BOH Team Member at Chick-fil-A with a proven track record in enhancing food quality and reducing wait times. Skilled in sanitation procedures and problem-solving, I fostered team collaboration and upheld high standards of service, ensuring customer satisfaction and compliance with health regulations. Adaptable and committed to excellence in fast-paced environments.

Dynamic and goal-oriented professional with experience at Dunkin' Brands, excelling in team leadership and customer service. Proven ability to resolve conflicts and enhance guest satisfaction while managing cash transactions accurately. Recognized for fostering a collaborative environment and mentoring team members to achieve operational excellence.

Erica Castro

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BOH Team Member

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