Erica Caudill
Indianapolis,IN
Summary
Dedicated cleaning professional with a strong work ethic and proven success at Taylor Cleaning LLC. Enhanced customer satisfaction through tailored cleaning plans and exceptional attention to detail. Skilled in commercial and residential cleaning, consistently meeting high-quality standards while maintaining a safe work environment. Adaptable and motivated, ensuring client needs are met promptly.
Offering strong work ethic and willingness to learn and develop in cleaning industry. Brings ability to quickly adapt to new cleaning protocols and techniques, ensuring thorough and efficient cleaning. Ready to use and develop skills in time management and attention to detail in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Cleaning Contractor
Taylor Cleaning Llc
01.2025 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Retread Technician
Loves Distrubution Center
12.2021 - 10.2023
- Improved final product appearance by skillfully trimming excess rubber from cured tires.
- Minimized production downtime through prompt reporting of equipment malfunctions or concerns to supervisors for swift resolution.
- Collaborated with team members to optimize workflows and streamline the retreading process.
- Mitigated risks associated with improper inflation by closely monitoring pressure during the curing phase.
- Increased customer satisfaction by providing timely turnaround on tire retreading services.
- Assisted in training new technicians on best practices for efficient and safe tire retreading processes.
- Enhanced tire quality by meticulously inspecting and grading retreaded tires.
- Supported inventory management by accurately recording incoming casings and completed retreads.
- Contributed to equipment longevity with routine cleaning, lubrication, and maintenance tasks.
Window Cleaner
S&K
09.2021 - 12.2021
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
- Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
Education
No Degree - Social Services
Grace Academy Collage Online
N/ASkills
- Strong work ethic
- Commercial cleaning proficiency
- Residential cleaning experience
- Motivation and initiative
Timeline
Cleaning Contractor
Taylor Cleaning Llc
01.2025 - Current
Retread Technician
Loves Distrubution Center
12.2021 - 10.2023
Window Cleaner
S&K
09.2021 - 12.2021
No Degree - Social Services
Grace Academy Collage Online
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