Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erica Chen

Flushing

Summary

Versatile and dynamic, adept in both Chinese and English, with a proven track record at KungFu Tea for exceptional customer service and teamwork. Excelled in fast-paced environments, enhancing organizational efficiency and customer satisfaction. Demonstrates strong problem-solving and communication skills, significantly contributing to team success and customer experience.

Overview

3
3
years of professional experience

Work History

KungFu Tea

Joyce Chen
05.2023 - Current
  • Worked as a barista and cashier and served all customers with exceptional service
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.

Lexue Learning Center

Tina
09.2022 - 06.2023
  • Worked as a after school teacher for students in elementary school
  • Led after-school tutoring sessions for struggling learners, providing targeted support and individualized attention to boost achievement levels.
  • Provided constructive feedback on assignments and assessments, helping students understand areas for growth and develop necessary skills.
  • Led activities that developed students' physical, emotional, and social growth.

520 Dessert Shop

Joe
06.2022 - 01.2023


  • Worked as waitress, host, and barista and provided excellent customer service
  • Showcased strong multitasking skills by managing multiple orders simultaneously while maintaining attention to detail.
  • Contributed to a positive work environment by fostering teamwork among colleagues and keeping morale high during busy shifts.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelors - Accounting

Queens College
Flushing, NY

Skills

  • Fluent in Chinese and English
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

KungFu Tea

Joyce Chen
05.2023 - Current

Lexue Learning Center

Tina
09.2022 - 06.2023

520 Dessert Shop

Joe
06.2022 - 01.2023

Bachelors - Accounting

Queens College

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Erica Chen