Maggie Shen
Chino Hills,CA
Summary
Some of my achievements include having worked at a bubble tea shop in China and making bubble tea at home with ingredients I purchased, which I brought to share with my classmates and teachers. I also frequently make beverages and desserts at home, which I share with friends, and they always receive very positive feedback.
I hope to get this job because I have a strong passion for making desserts and beverages, and I personally love drinking bubble tea. I have extensive experience in dessert making, so I am confident that I can quickly learn and efficiently complete the tasks required for this position. Additionally, I hope to enrich my experience through this job, and I am also a big fan of the 3catea brand.
Overview
2
2
years of professional experience
Work History
3catea Milk Tea Shop Staff
Owner of 3catea
13865 CITY CENTER DR #3052 CHINO HILLS
09.2024 - 05.2026
- Collaborated with team members to streamline processes and improve overall efficiency.
- Assisted in inventory management for optimal product availability and reduced waste.
- Supported visual merchandising efforts by maintaining attractive displays that showcased featured products effectively.
- Actively participated in store-wide initiatives and events, contributing to a positive workplace culture that valued employee engagement.
- Resolved customer issues promptly, demonstrating empathy and understanding to maintain positive relationships.
- Fluent in Chinese, able to communicate effectively with Chinese-speaking customers.
Education
High School Diploma (in Progress) - Pre-Medicine/Pharmacy Focus On Science And Health-
Ruben S. Ayala High School
Chino, CASkills
-Customer Service：Exceptional customer service skills, with a focus on creating a welcoming and friendly environment for all customers
Communication：Strong communication skills, fluent in both English and Chinese, able to assist a diverse customer base
Teamwork：Collaborative team player with the ability to work effectively in a fast-paced environment
Attention to Detail：Keen attention to detail, ensuring orders are accurate and products are prepared to high standards
Multitasking：Efficient multitasking abilities, capable of handling multiple orders and tasks simultaneously
Time Management：Strong time management skills, able to manage peak hours and maintain quality service
Timeline
3catea Milk Tea Shop Staff
Owner of 3catea
09.2024 - 05.2026
High School Diploma (in Progress) - Pre-Medicine/Pharmacy Focus On Science And Health-
Ruben S. Ayala High School