Summary
Overview
Work History
Education
Timeline
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Erica Congemi

Pittsburgh,Pennsylvania

Summary

Creative entrepreneur by nature, dedicated to creating positive human experiences. My skills include critical thinking with great attention to detail, thoughtful problem solving, a passion for building relationships and a commitment to maintaining high productivity with great organization and communication.


Overview

7
7
years of professional experience

Work History

Retirement Sales Representative

Paychex
06.2023 - Current
  • Managed customer accounts to secure customer satisfaction.
  • Implemented sales strategies and maintained retirement plan knowledge to increase profits.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Engaged in friendly conversation with clients to better uncover individual needs.

Hair Stylist- Self Employed

Spell Studio
05.2018 - 06.2023
  • Built strong and lasting rapport with clients through consistent delivery of hair services and positive results, maintaining a full schedule throughout my career
  • Remained organized and on time by managing all scheduling, sales reports, purchasing of supplies and consistent communication with clients.
  • Provided quality cut, color and styling services to clients by empathizing, listening and problem solving
  • Cultivated genuine relationships with clients and co-workers and maintained positive work environment for over five years


Hair Stylist Assistant

Astacia Christenson
05.2017 - 05.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

UX/UI Design Certificate - UX Design

General Assembly
Remote
02.2023

Cosmetology Certificate - Hair Design

Casal Aveda Institute
Youngstown, OH
11.2013

Timeline

Retirement Sales Representative

Paychex
06.2023 - Current

Hair Stylist- Self Employed

Spell Studio
05.2018 - 06.2023

Hair Stylist Assistant

Astacia Christenson
05.2017 - 05.2018

UX/UI Design Certificate - UX Design

General Assembly

Cosmetology Certificate - Hair Design

Casal Aveda Institute

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Erica Congemi