Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Erica Contreras

Sales Coordinator
Nampa,ID
Erica Contreras

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
years of professional experience

Work History

All-American Sports Posters
Boise, ID

Sales Coordinator
08.2022 - Current

Job overview

  • Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
  • Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
  • Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Consistently hit and exceeded sales goals by 90%.

Zoroco Packaging
Caldwell, Idaho

Packager
06.2022 - 07.2022

Job overview

  • Cleaned and maintained production area and equipment.
  • Loaded and unloaded items from production line.
  • Followed packing processes to increase speed and accuracy.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Assembled packages according to meet specific customer requirements.
  • Sorted and stacked finished items.
  • Counted items to verify accuracy of orders.
  • Assembled boxes, cartons and containers to package items.
  • Weighed packaged items to calculate total weight.
  • Proved successful working within tight deadlines and fast-paced environment.

Jamie Fanko
Homedale, Idaho

Personal Assistant
05.2019 - 11.2019

Job overview

  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Served as point of contact between clients and managerial staff.
  • Used discretion when handling confidential information.

Education

Robert Janss
Pocatello, ID

High School Diploma
02.2006

Skills

  • Account Management
  • Issue Resolution
  • Lead Generation
  • Staff Training
  • Cold Calling
  • Product and Service Sales
  • Customer Support
  • Providing Feedback
  • Goals and Performance
  • Superior Work Ethic
  • Reading Comprehension
  • File and Records Management
  • Time Management
  • Meeting Planning
  • Proper Phone Etiquette
  • Appointment Scheduling
  • Valid Driver's License
  • Managing Multiple Tasks
  • Personal Calendar Oversight
  • Dedicated Team Player
  • Attention to Detail
  • Communication Skills

Timeline

Sales Coordinator

All-American Sports Posters
08.2022 - Current

Packager

Zoroco Packaging
06.2022 - 07.2022

Personal Assistant

Jamie Fanko
05.2019 - 11.2019

Robert Janss

High School Diploma

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Erica ContrerasSales Coordinator