Erica Contreras
Blue Island,IL
Summary
Highly Motivated to put my bartending and mixology skills and knowledge into practice in a high-end setting, where I can provide an excellent experience for guest and your establishments
Overview
9
9
years of professional experience
Work History
Cashier/Customer Service/eSign Topper Change/Omni
Kohls Department Store
Crestwood, Illinois
12.2021 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Performed other duties as assigned by management.
Bartender
Queens Of The South
Cicero, Illinois
02.2016 - 12.2019
- Fast and Accurate free pouring
- Basic Lliquor, Beer and Wine knowledge
- Knowledge of trendy and classic drinks
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Greeted guests with friendliness and professionalism.
Education
ELITTE BARTENDING SCHOOL
4836 W Irving Park Rd, Chicago, IL 60641High School Diploma -
Dwight D Eisenhower High School
Blue Island, ILSkills
- Bilingual Spanish/English
Timeline
Cashier/Customer Service/eSign Topper Change/Omni
Kohls Department Store
12.2021 - Current
Bartender
Queens Of The South
02.2016 - 12.2019
ELITTE BARTENDING SCHOOL
High School Diploma -
Dwight D Eisenhower High School
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