Erica Darby

Experienced Professional Operations Manager. Proven track record at the United States Postal Service for over 10 years. Skilled at enhancing team productivity through strategic planning and effective problem-solving. Effective in training and mentoring staff. Successful in improved customer satisfaction by addressing concerns promptly and implementing efficient strategic planning. Strong attention to detail and decision-making abilities drive operational excellence. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Ready to excel in the leadership role to focus on results-driven success. Proven ability to streamline operations to meet demands. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Diligent General Manager with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

• Supervised over 150 staff members.
• Achieved Corporation goals with accuracy and efficiency.

NASA Internship

Rocket Engineering Program