Erica De La Fuente
Spanish Fork
Summary
Experienced in a high-volume banking environment, skilled in customer service and financial transaction management. Proven track record of accurately processing transactions and efficiently resolving customer inquiries. Seeking to leverage these abilities in a new field to drive positive outcomes and contribute to organizational goals.
Overview
1
1
year of professional experience
Work History
Teller
Check City
02.2024 - Current
- Processed transactions accurately, enhancing customer satisfaction and trust
- Resolved account discrepancies, ensuring seamless operations and fraud prevention
- Implemented cash handling procedures, reducing errors and improving efficiency
- Optimized cash handling procedures, minimizing errors and driving substantial improvements in overall efficiency
- Fostered strong relationships with customers and team members, contributing to a positive banking environment and improved service quality
Education
Associate of Applied Science -
Brigham Young University
Rexburg, ID05-2026
Community And Environmental Health Certificate
Brigham Young University
Rexburg, ID04-2025
Health Program Strategies Certificate
Brigham Young University
Rexburg, ID04-2025
Health Program Evaluation Certificate
Brigham Young University
Rexburg, ID04-2025
Skills
- Exceptional customer service
- Cash handling and management
- Transaction processing accuracy
- Goal-oriented focus
- Financial record-keeping
- Customer relationship building
- Fraud detection
- Bilingual in Spanish
- Loans
- Excellent communication skills
- Honest and dependable
- Reliable and responsible
- Attention to detail
Timeline
Teller
Check City
02.2024 - Current
Associate of Applied Science -
Brigham Young University
Community And Environmental Health Certificate
Brigham Young University
Health Program Strategies Certificate
Brigham Young University
Health Program Evaluation Certificate
Brigham Young University
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