Erica Drake
Houston,Texas
Summary
Compassionate and detail-oriented professional with experience in environmental services, customer support and dietary assistance. Skilled in maintaining safe and sanitary environments, supporting team operations, and delivering excellent service to patients and customers. Known for reliability, strong work ethic, and a commitment to upholding cleanliness and quality standards in healthcare and customer service environments.
Overview
7
7
years of professional experience
Work History
Housekeeper
Memorial Hermann
The Woodlands, Tx
10.2024 - 08.2025
- Performed high-standards cleaning and sanitation of patient and clinical areas to support safety and infection control.
- Handled biohazard and general waste disposal with accuracy and compliance.
- Collaborated with medical staff to ensure a clean, safe, and comfortable environment for patients.
- Recognized through the GEMM Award for strong teamwork, reliability, and consistent quality of work.
Bakery Associate
SPECS WINES, SPIRITS & FINER FOODS
Houston, Tx
08.2022 - 08.2024
- Greeted new and returning customers, building relationships that promote customer loyalty.
- Prepared and organized bakery displays daily to ensure fresh and appealing presentation.
- Baked a variety of goods including breads and cookies, following company recipes and safety standards.
Dietary Aide
Westview Manor
Mcgregor, Tx
12.2018 - 07.2019
- Prepared and served meals to 40+ residents in an assisted living facility with compassion, empathy, and understanding.
- Complied with safety and sanitation guidelines to maintain health and well-being of residents and other staff.
- Assist with room service delivery as needed, including assembling patient trays, loading carts, and delivering meals to residents.
Education
Crothall Certified Cleaning Technician Program - undefined
Crothall Healthcare
The Woodlands, TxCertified Nursing Assistant -
School of Business And Technology- SB Tech
Houston, TX02.2026
Skills
- Patient-centered care
- Attention to detail
- Time and task management
- Inventory and supply organization
- Team collaboration
- Sanitation and safety compliance
- Food preparation
Timeline
Housekeeper
Memorial Hermann
10.2024 - 08.2025
Bakery Associate
SPECS WINES, SPIRITS & FINER FOODS
08.2022 - 08.2024
Dietary Aide
Westview Manor
12.2018 - 07.2019
Crothall Certified Cleaning Technician Program - undefined
Crothall Healthcare
Certified Nursing Assistant -
School of Business And Technology- SB Tech