Diana Ovalle

• I have been working with this family for more than 3 years as a housekeeper once a week.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Washed and put away kitchen dishes, utensils and glassware.

• I was working with this family for 3 years since their baby were 3-month-old until he were 3 years old
• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Introduced children to educational games and activities to boost learning.
• Assisted in potty training and other daily hygiene activities to support child development.
• Enhanced children''s social skills by organizing group activities and promoting positive interactions.

I started to work in this company as front office costumer service, after that I learned cashier position and then I was promoted as a Office Manager.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Addressed customer concerns promptly, leading to increased satisfaction.
• Monitored expenditures for better financial control.
• Fostered team collaboration by initiating regular team meetings.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.