Erica Elisseou
Sound Beach,NY
Summary
Driven professional with a proven track record at Thomas Dodge Corp of NY, excelling in customer relationship building and data entry efficiency. Achieved streamlined inventory management, enhancing stock levels by 20% and fostering positive customer engagements. Demonstrates exceptional teamwork and problem-solving abilities, contributing significantly to sales growth and customer satisfaction. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HBC Clerk
Stop and Shop Supermarket
10.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased sales by offering advice on purchases and promoting additional products.
- Contributed to a positive work environment by supporting coworkers in their duties as needed.
Biller
Thomas Dodge Corp of NY
06.2000 - 07.2008
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
. Handled all new and used car inventory
. Processed all new car warranty
.Processed all DMV paperwork
Education
GED -
James Madison High School
Brooklyn, NY06.1992
Skills
- Punctuality
- Customer Relationship Building
- Goal-oriented mindset
- Cash Handling Accuracy
- Data Entry Efficiency
- Stock replenishment
- Initiative-taking
- POS System Operation
- Store maintenance
- Sales proficiency
- Cross-selling strategies
- Loss prevention awareness
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
- Customer Engagement
- Relationship Building
- Phone Etiquette
- Retail Sales
- Product Knowledge
- Stocking and Receiving
- Conflict Resolution
- Professional Appearance
- Retail Store Operations
- Customer Needs Assessment
- Order Processing
- Sales expertise
Certification
From 2015-2023 I was a NYS EMT. I enjoyed taking care of people and helping them. I enjoyed serving my community and loved ever experience I had. I was also NYS CPR certified.
Timeline
HBC Clerk
Stop and Shop Supermarket
10.2021 - Current
Biller
Thomas Dodge Corp of NY
06.2000 - 07.2008
GED -
James Madison High School
Similar Profiles
Aidan AdamsAidan Adams
Grocery Store Associate at Stop and Shop SupermarketGrocery Store Associate at Stop and Shop Supermarket
Sharyah MichelSharyah Michel
Cashier at Stop and Shop SupermarketCashier at Stop and Shop Supermarket
Glenn BuxtonGlenn Buxton
Deli Clerk at Stop and Shop SupermarketDeli Clerk at Stop and Shop Supermarket
Melody JohnstonMelody Johnston
Customer Service Representative at Stop and Shop SupermarketCustomer Service Representative at Stop and Shop Supermarket
Tugce OzkirTugce Ozkir
Wellness Director at Arbors Assisted LivingWellness Director at Arbors Assisted Living