Summary
Overview
Work History
Education
Skills
Certification
Quota Attainment
Languages
Timeline
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Erica Elizondo

Erica Elizondo

Riverview,FL

Summary

Dynamic Sales Professional with a proven track record, excelling in market expansion strategies and client retention. Skilled in coaching and mentoring, I consistently exceed sales goals while fostering strategic relationships. Recognized for developing high-performing team members and driving significant revenue growth through innovative sales approaches.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Principal Emerging Markets Account Executive

Toast POS
12.2024 - Current
  • Connect Teammates with current clients, SMB team members, and referral partners to promote long term business growth
  • Part of various Pilots in order to test new strategies and provide feedback (Liger & Surcharging Pilots)
  • Collaborated with managers to provide valuable feedback and implement positive change for the business
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Trusted Advisor to the entire Emerging Markets Team, as I make myself accessible to new/all team members
  • Motivated mentees to be productive and engaged in work. Resulting in three high performing mentees (1 promoted to Senior AE, Prep Station BDR promoted to AE)
  • Collaborated cross-functionally with multiple departments, including Onboarding, Marketing, Talent Acquisition, AskTj, Beta Testing, and Contract Management, to drive organizational impact and streamline key processes

Senior Emerging Markets Account Executive

Toast POS
01.2024 - 12.2024
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Contributed to team objectives in fast-paced environment.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to event marketing, sales and brand promotion.

Emerging Markets Account Executive

Toast POS
07.2022 - 01.2024
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Presented professional image consistent with company's brand values.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Stayed current on company offerings and industry trends.

Area Sales

Workday
06.2012 - 06.2022
  • Effectively manage time to ensure maximum coverage of targeted accounts (within territory in order to achieve optimum level of exposure and results)
  • Achieved over $265,000 in sales for every fiscal quarter
  • Maintained relationships with 15+ large contractor companies with gross revenue over 3M+
  • Proactively develop knowledge, skills, and abilities in all relevant areas i.e., technical, product and sales skills.
  • Manage existing accounts and respond to customer requests and/or resolve complaints in a prompt and effective manner.
  • Educate customers to ensure that processes and products are understood and used effectively
  • Work collaboratively with the regional sales director and area managers to achieve and exceed regional sales targets.
  • Climbed from Regional Sales Support, SDR, to Area Sales

Education

Bachelor of Science - Major: Business & Sociology, Minor: Psychology

Florida State University
Tallahassee, FL
05-2016

Skills

  • Track record of exceeding sales goals
  • Development of sales strategies
  • Strategic relationship building
  • Client upsell and retention
  • Market expansion strategies
  • Coaching and mentoring
  • Recruiting and interviewing
  • Cross-functional teamwork

Certification

  • Sandler Essentials Certification
  • 2025 Top Gun H1 (In Progress)
  • 2025 Q1 Prep Station Mentor (Top Wins)
  • 2024 AE of the Year: Emerging Markets Spanish Cuisine
  • 2024 Q2 Referral Champions Winner (1st EM Winner)
  • 2024 100+ Wins Club
  • 2023 & 2024 Presidents Club



Quota Attainment

  • 2024 Quota Attainment ; Booked Sass: 194% , Go Live ARR: 218%
  • 2023 Quota Attainment; Booked Sass: 134%

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Principal Emerging Markets Account Executive

Toast POS
12.2024 - Current

Senior Emerging Markets Account Executive

Toast POS
01.2024 - 12.2024

Emerging Markets Account Executive

Toast POS
07.2022 - 01.2024

Area Sales

Workday
06.2012 - 06.2022

Bachelor of Science - Major: Business & Sociology, Minor: Psychology

Florida State University

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Erica Elizondo