ERICA ELZ
Bluffton,SC
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CNA
Cypress Home Health
Hilton Head Island, South Carolina
08.2021 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Office Manager
Miracle Ear
12.2022 - 05.2024
- Placed orders, monitored usage and coordinated stocking to control office supplies
- Fielded questions from staff, customers and vendors using phone and email
- Oversaw mail services and pick up and drop offs of crucial supplies and materials
- Kept paperwork updated with internal standards and legal requirements
- Impressed visitors by creating beautiful and welcoming reception area.
Special Education Paraprofessional
Town of North Attleboro
North Atteboro, MA
02.2009 - 08.2022
- Supported student engagement with implementation of behavior management strategies
- Helped students realize rigorous academic goals outlined in IEPs
- Assessed student progress toward goals and collaborated with case managers to meet individuals goals
- Maintained consistent and well-coordinated support for students with diverse special education needs
- Promoted life skills development for students needing additional support with toileting and diapering, hygiene, and feeding
- Implemented teachers' lesson plans, adapting instruction to fit needs of individual students and small groups.
Bank Teller
Foxboro Federal Savings Bank
Foxboro, MA
08.1995 - 04.1997
- Prepared official checks, money orders, and certified checks
- Balanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, and adding machines
- Communicated professionally and personably with customers to assess needs and develop solutions
- Processed commercial depository bags and completes coin orders
- Maintained strict compliance with banking standards, regulations, and laws.
Education
High School Diploma -
International Health Care Training
Attleboro, MA02.2022
Skills
- Compassionate communication
- Maintaining confidentiality
- Compassion and Empathy
- Patient Care
- Patient Lifting
- Toileting assistance
- Direct Patient Care
- Patient Relations
- Mobility Assistance
Certification
- Certified nursing assistant
Timeline
Office Manager
Miracle Ear
12.2022 - 05.2024
CNA
Cypress Home Health
08.2021 - Current
Special Education Paraprofessional
Town of North Attleboro
02.2009 - 08.2022
Bank Teller
Foxboro Federal Savings Bank
08.1995 - 04.1997
High School Diploma -
International Health Care Training
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