Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERICA ESPINAL

Coconut Creek

Summary

Instructional support professional prepared to enhance learning environments and contribute to student growth. Proven track record in assisting educators with curriculum implementation and fostering student engagement. Reliable team player known for adaptability and commitment to achieving educational goals.

Overview

5
5
years of professional experience

Work History

Front Office Coordinator

Virtually Speaking, Lakeland
12.2024 - Current
  • Scan, upload, and file paperwork securely and in compliance with HIPPA
  • Verify client insurance benefits/eligibility and obtain prior authorizations as required
  • Managed scheduling and appointment bookings, optimizing daily calendar for maximum productivity.

Instructional Assistant

E.M Rollins
08.2022 - 01.2023
  • Facilitated small group instruction to enhance student understanding and engagement.
  • Monitored student progress and provided feedback to support academic growth.
  • Assisted in classroom management, promoting a positive learning environment.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.

Scheduling Coordinator

Caring People Home Healthcare, Boca Raton
09.2021 - 02.2022
  • Tracked and managed staffing for over 40 clients
  • Effectively communicate with client and take detailed notes of customer’s needs and services
  • Actively participates in team development, achieving dashboards, and in accomplishing department goals and objective

Program Scheduler

VITAS Healthcare, Pompano Beach
04.2021 - 09.2021
  • Processed new referrals in client program, while paying attention to referral source details
  • Participated in morning meetings with designated Admissions Coordinator to review staffing/scheduling needs for the day.
  • Entered accurate information to support data integrity in VITAS computer application.

PAS Operator

Lakeland Regional Hospital, Lakeland
06.2020 - 03.2021
  • Provided exceptional customer service by answering calls with speed and courtesy
  • Ensured that messages are clear, complete, accurate, and delivered in a timely manner to the medical staff
  • Responded to and announced STAT/emergency calls with speed and accuracy
  • Addressed adverse customer situations in a calm and professional manner

Education

Medical Coding Certificate -

Vance Granville Community College
12.2023

GED -

Pace
06.2016

Skills

  • Customer service
  • Computer skills
  • Collaborative teamwork
  • Organization and prioritization
  • Time management
  • Attention to detail

Timeline

Front Office Coordinator

Virtually Speaking, Lakeland
12.2024 - Current

Instructional Assistant

E.M Rollins
08.2022 - 01.2023

Scheduling Coordinator

Caring People Home Healthcare, Boca Raton
09.2021 - 02.2022

Program Scheduler

VITAS Healthcare, Pompano Beach
04.2021 - 09.2021

PAS Operator

Lakeland Regional Hospital, Lakeland
06.2020 - 03.2021

Medical Coding Certificate -

Vance Granville Community College

GED -

Pace

Similar Profiles

CREATE PROFILE