Erica Fairbanks

• Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
• Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
• Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
• Collaborated with other household staff members to ensure cohesive operation of all domestic matters.

Collected all money tills

Counted and secured all money

Fixed machines or put in service request

Scheduled breaks and lunches for employees

Came in on days off when other managers couldn't come in.

Ran cash registers

Trained employees

Cashed checks and completed money transfers

Stocked, ordered and sold lottery

Pursued assest perfection and recovered many items not paid for

Completed bill pay and money tranfers

• Answered calls to provide assistance to customers
• Attended meetings and trainings
• Processed refunds to customers
• Answered5+ calls per hour
• Lead a team to assist other coworkers on problems solving
• Maintained over a90% customer satisfaction rating

• Managed10+ employees
• Kept detailed records of income and expenses
• Created schedule for all employees
• Scheduled all maintenance appointments
• Completed deposits
• Completed monthly reports of profit vs loss
• Scheduled entertainment and events

• Greeted every person who entered the school
• Completed security checks on chaperones
• Answered phones and assisted callers with questions
• Signed in all visitors
• Assisted with safety team for the safety of students and faculty
• Assisted with registration and verifying documents for enrollment

• Reviewed case files for disability
• Requested medical records for client
• Updated client on status of claim
• Contacted social security to get information needed as requested by attorney

• Address and maintain personal assignments provided
• Organized payment schedules from clients
• Created flyers for selling properties
• Follow up with potential buyers of properties and retrieved proper documentation in order to sign a Real Estate As-Is contract
• Available24/7 to assure the satisfaction of the company
• Dealt with Closing for properties at title companies
• Collected Payments from customers and recorded payment via Quickbooks and Paper file
• Review mortgages and notes to confirm information is properly documented
• Reconciled bank accounts