Erica Ferrer
Orlando,FL
Summary
Experienced with enhancing guest experiences through attentive service and engagement. Utilizes effective communication to address and resolve guest concerns promptly. Track record of fostering positive interactions and teamwork in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cast Member
Disney World
Lake Buena Vista, FL
09.2022 - Current
- Delivered exceptional guest experiences through engaging interactions and storytelling.
- Maintained cleanliness and safety standards throughout assigned areas to enhance guest satisfaction.
- Adapted quickly to changing circumstances, ensuring smooth operations during peak times.
Secretary
Orange County Public Schools
Orlando, FL
05.2020 - 08.2022
- Maintained accurate records and files to ensure compliance with school policies.
- Maintained daily report documents, memos and invoices for multiple schools furniture and other equipments.
- Streamlined communication processes between departments, enhancing information flow.
Order Picker
Amazon
Jefferson, GA
10.2019 - 04.2020
- Operated handheld scanners to accurately select and track inventory items.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Education
Associate’s in Science: Nursing - Current Student
Valencia College
Orlando, FLSkills
Strong teamwork
Sales proficiency
Customer assistance
Customer service
Timeline
Cast Member
Disney World
09.2022 - Current
Secretary
Orange County Public Schools
05.2020 - 08.2022
Order Picker
Amazon
10.2019 - 04.2020
Associate’s in Science: Nursing - Current Student
Valencia College