Erica Francois
Lilburn,GA
Summary
Professional accounts specialist with a solid background in managing financial analysis, reconciliations, and accounting software. Known for a strong focus on team collaboration and achieving results. Highly reliable and adaptable, with proficiency in managing accounts payable and receivable, budgeting, and reporting. Valued for analytical skills, accuracy, and ability to thrive in dynamic environments.
Overview
25
25
years of professional experience
Work History
Lead Key Accounts Specialist
Schindler Elevator Corporation
09.2021 - 10.2023
- Prepared daily service and fixed price invoicing for Key account customers.
- Ensured all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions.
- Responsible for accuracy of key customers special billing rates.
- Upload invoices to 3rd party billing platforms.
- Accountable for driving improvement in DSO, Bad Debt Expense and AR Aging.
- Conduct monthly meetings with National Account Managers and Customers.
- Responsible for training team and assist with issues or questions concerning their portfolios.
Accounts Receivable & Billing Specialist
Industrial Service Solutions
01.2018 - 01.2021
- Billed daily invoices through sales orders that had been shipped.
- Imported checks and ACH’s and print reports daily from online banking.
- Recorded relative information in cash logs and monthly reconciliation worksheet.
- Identified proper allocation for checks, wires, ACH’s and miscellaneous deposits.
- Processed and posted cash receipts in the financial reporting system, balance deposits and prepared daily cash report.
- Expertly handle vast array of financial reporting and accounting functions, including reconciliation of bank accounts, preparation / analysis of monthly and yearly financials, and preparation of budgets.
- Created customer invoices and financial statements, reconcile monthly bank accounts, Credit Card and PayPal accounts.
- Prepared daily billing and distribute daily cash position to VP and Controller.
- Processed all payments and refunds then apply against invoices.
- Prepared daily cash posting, manage A/R and A/P functions, reconcile fixed asset accounts, calculate sales tax, research, and process chargebacks.
- Resolved discrepancies with bank, PayPal, and credit card postings.
- Reduced overall debt by $500K.
Senior Administrative Assistant
Manpower Group
01.2017 - 01.2018
Accounts Receivable Specialist
Frosty Acres Brand
01.2012 - 01.2017
Commercial Cost Accountant
Ackerman Security Systems
01.2007 - 01.2011
Collector Specialist
TSYS Debt Management
01.2004 - 01.2007
Commercial Collector
ADT Security Services
01.1999 - 01.2004
Education
MBA - Accounting and Finance
KELLER GRAUDATE SCHOOL OF MANAGEMENT
Duluth, GA01.2016
BA - Science in Technical Management, minor in Accounting
DeVry UNIVERSITY
Duluth, GA01.2011
Associate Degree - Accounting
BROWN MACKIE COLLEGE
Atlanta, GA01.2002
Skills
- Bank Reconciliation
- Purchase Order Management
- Invoice Processing
- Accounting Software Proficiency
- Accounts receivable management
- Credit management
- Cost accounting
- Month-end closing
- General ledger maintenance
- Financial statement preparation
- Debt collection
- GAAP compliance
- Microsoft Office proficiency
- Problem-Solving
- Time Management
- Six Sigma Certification
Volunteer Experience
- President, Duluth Youth Football & Cheer, Duluth, GA, 01/01/16, 12/31/20
- Fundraiser Director, Duluth Youth Football & Cheer, Duluth, GA, 01/01/14, 12/31/16
Timeline
Lead Key Accounts Specialist
Schindler Elevator Corporation
09.2021 - 10.2023
Accounts Receivable & Billing Specialist
Industrial Service Solutions
01.2018 - 01.2021
Senior Administrative Assistant
Manpower Group
01.2017 - 01.2018
Accounts Receivable Specialist
Frosty Acres Brand
01.2012 - 01.2017
Commercial Cost Accountant
Ackerman Security Systems
01.2007 - 01.2011
Collector Specialist
TSYS Debt Management
01.2004 - 01.2007
Commercial Collector
ADT Security Services
01.1999 - 01.2004
BA - Science in Technical Management, minor in Accounting
DeVry UNIVERSITY
Associate Degree - Accounting
BROWN MACKIE COLLEGE
MBA - Accounting and Finance
KELLER GRAUDATE SCHOOL OF MANAGEMENT
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