Erica Garm
Syracuse,NY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
Work History
Registered Nurse
Upstate Medical University
07.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Waitress
Trappers 2 Pizza And Pub
08.2018 - 01.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associates of Nursing - Nursing
Pomeroy College of Nursing At Crouse Hospital
Syracuse05.2022
High School Diploma -
East Syracuse Minoa Central High School
East Syracuse, NY06.2020
Skills
- Appointment Scheduling
- Care Planning
- Critical Care
- Health Screening
- Medical Recordkeeping
- Patient Management
Timeline
Registered Nurse
Upstate Medical University
07.2022 - Current
Waitress
Trappers 2 Pizza And Pub
08.2018 - 01.2023
Associates of Nursing - Nursing
Pomeroy College of Nursing At Crouse Hospital
High School Diploma -
East Syracuse Minoa Central High School
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