Erica Gibbons
Prosper,TX
Summary
My primary objective is to provide a safe and hardworking environment for myself and others. I aim to facilitate, engage and challenge others to learn, critical think and problem solving.
Overview
2
2
years of professional experience
Work History
Assistant Boys Basketball Coach
Orearville R IV School District
10.2023 - 04.2024
- Coordinated with athletic trainers to ensure proper injury prevention and rehabilitation strategies for player health and safety.
- Promoted a safe playing environment by enforcing strict adherence to safety guidelines during practices and games.
- Increased athlete engagement with regular one-on-one feedback sessions and progress evaluations.
- Improved team dynamics by facilitating communication among players and coaching staff.
Head Girls Basketball Coach
Orearville R IV School District
10.2023 - 04.2024
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Agency Assistant
Missouri Valley Community Action Agency
02.2023 - 05.2024
- Completed fingerprints through Identgo, answer phones and completed day to day tasks as needed
- Increased overall office productivity by identifying areas for operational improvement, implementing new systems and tools to optimize workflow.
- Assisted in the development of marketing campaigns with extensive research and creative input for better client engagement.
- Processed insurance transactions to provide customer service and support efforts to acquire and retain profitable business.
- Refined internal communication channels within the agency by developing weekly newsletters highlighting company achievements as well as important updates.
- Developed strong relationships with external vendors, negotiating favorable terms for services provided to the agency.
Front Desk
Salt Fork YMCA
07.2022 - 05.2024
- Customer Service
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Co Teacher
Kiddie Academy of Prosper
Prosper, TX
2024.05 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelors of Science in Criminal Justice Parole and Probation - Parole And Probation
Missouri Valley College
Marshall, MO05.2022
Skills
- Customer Service
- Leadership
- Teamwork
- Decision Making
- Organizational Skills
- Creativity
- Critical Thinking
- Communication
- Problem Solving
- Legal Knowledge
References
- Whitney Thompson, Principal at Orearville, 660-815-7055, wthompson@orearvilletigers.k12.mo.us
- Kelsey Winter, HR Director at MVCAA, 660-631-6293, winter@mvcaa.net
- Allen Huddleston, College Coach, 209-489-8515, huddleston.a@mccd.edu
Volunteer Experience
- Kids Day Out – Salt Fork YMCA
- Feed The hungry – Beulah Baptist Church (Atlanta Ga)
- Co Ed Basketball Camp- Maynard Jackson High School ( Atlanta Ga)
- Internship at Marshall Police Department- (Marshall Mo)
- Earth Day Clean Up- Jefferson City, MO
Timeline
Co Teacher
Kiddie Academy of Prosper
2024.05 - Current
Assistant Boys Basketball Coach
Orearville R IV School District
10.2023 - 04.2024
Head Girls Basketball Coach
Orearville R IV School District
10.2023 - 04.2024
Agency Assistant
Missouri Valley Community Action Agency
02.2023 - 05.2024
Front Desk
Salt Fork YMCA
07.2022 - 05.2024
Bachelors of Science in Criminal Justice Parole and Probation - Parole And Probation
Missouri Valley College
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