Open To Work
Erica Gillespie
Summary
Detail-oriented professional with a bachelor's degree in criminal justice and gender & women's studies, complemented by a paralegal certificate from Marist College. Proven experience in documentation, records management, and conflict resolution within fast-paced environments. Expertise in behavioral observation, report preparation, and collaboration with diverse populations. Aiming for an entry-level trainee role in criminal justice investigations, legal support, or public service to leverage strong organizational and analytical skills.
Overview
6
6
years of professional experience
Work History
Preschool Lead Teacher
YWCA
Kingston, New York
08.2022 - Current
- Maintained accurate documentation and records regarding student development, incidents, and daily activities.
- Observed behavioral and developmental concerns and communicated findings appropriately with families and staff.
- Ensured compliance with organizational safety procedures and classroom policies.
- Managed high-pressure situations while maintaining professionalism and sound judgment.
- Collaborated with staff and families to support student needs and resolve concerns effectively.
- Utilized strong communication, organization, and problem-solving skills in a fast-paced environment.
- Maintained confidentiality regarding student and family information.
Seasonal Worker
Five Below
Plattsburgh, New York
11.2021 - 12.2021
- Assisted customers in a fast-paced retail environment while maintaining professionalism and accuracy.
- Organized merchandise and maintained inventory standards.
- Collaborated with team members to complete operational tasks efficiently.
Sales Associate
Ollies Bargain Outlet
Plattsburgh, New York
10.2020 - 05.2021
- Processed transactions accurately and handled customer concerns professionally.
- Maintained organized store operations and inventory management.
- Trained new associates on workplace procedures and customer service expectations.
Education
Certification - Paralegal Studies
Marist College
Poughkeepsie, NY01-2025
Bachelor of Arts - Criminal Justice/ Gender and Women Studies
SUNY College At Plattsburgh
Plattsburgh, NY01-2021
Skills
- Records management
- Customer service
- Effective communication
- Team collaboration
- Attention to detail
- Organizational skills
- Microsoft Office proficiency
- Critical thinking
- Conflict resolution
- Time management
- Report writing
- Behavioral observation
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Preschool Lead Teacher
YWCA
08.2022 - Current
Seasonal Worker
Five Below
11.2021 - 12.2021
Sales Associate
Ollies Bargain Outlet
10.2020 - 05.2021
Certification - Paralegal Studies
Marist College
Bachelor of Arts - Criminal Justice/ Gender and Women Studies
SUNY College At Plattsburgh