Erica Gmiterek

Assisted in learning basic budgeting skills for future expenses. Trained in processing invoices and managing operations. Contributed to incorporating monthly maintenance expenses for property management.

Assessed units for readiness by evaluating maintenance needs and cleanliness, ensuring a seamless transition for new tenants.

Contacted current tenants regarding lease renewal intentions. Checked in with residents about experiences in the community and factors influencing renewal decisions.

Conducted thorough assessments of resident damages and finalized financial obligations, ensuring clear communication with residents before move-out.

Prepared reports for upper management detailing property progress. Assisted in reviewing leases for approval and ensured accurate reporting for the property.

Achieved seamless team collaboration in daily operations and leasing initiatives. Resolved conflicts and issues effectively to maintain workflow.

• Enhanced social media presence with creative content and effective targeting.
• Supported the design process of various promotional materials including flyers, banners, and advertisements.
• Assisted incoming residents with their move in experience and provided exceptional customer service

• Deposited checks in the correct resident account and updated the ledger as needed to reflect balances

• Provided tours to prospects and attempted to close three times through out the touring experience (beginning,middle and end of tours as well as follow ups)

• Recorded comp information, tracked websites and social media for errors and corrections

• Created content for social media platforms based on visibility of community, how to videos as well as updates through out the property

• Completed files on incoming residents as well as current residents and performed audits when needed based on third party websites to jvm current data base (onesite, knock)

• Verified tenant incomes and other information before accepting lease applications.
• Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Collected rent and tracked resident payments and information in computer system.
• Distributed and followed up on tenant renewal notices.

• Transported clients to and from medical appointments with safety and efficiency.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored clients' overall health and well-being and noted significant changes.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Adhered to professional house cleaning checklist.
• Washed and put away kitchen dishes, utensils and glassware.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Communicated with clients and met the needs of each individual when it came to housekeeping
• Created and sent out individualized invoices for each client
• Resolved any issues between client and myself, came up with solutions and addressed each conflict

• Helped with creation of age-appropriate activities to keep children positively engaged.
• Monitored children's progress and identified areas of improvement.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Assisted with meal preparation and feeding to meet children's dietary needs.
• Arrived at assigned areas on time, prepared, and ready to work.
• Maintained daily records of children's individual activities, behaviors, meals, and naps.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Met with parents about daily activities, positive developments, and issues.
• Supervised free play and other activities to keep children safe.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Planned and guided age-appropriate tasks like reading, crafts and Type.

• Developed and implemented individualized care plans to meet individual needs of each client.
• Transported clients to medical and dental appointments to provide support.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Assisted disabled clients to support independence and well-being.
• Administered medication as directed by physician.
• Maintained clean, safe, and well-organized patient environment.
• Scheduled daily and weekly care hours for client caseload.
• Recorded status and duties completed in logbooks for management.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.