Erica Gonzalez
San Antonio,TX
Summary
Knowledgeable and proactive ICU Registered Nurse trained in intensive care procedures and patient treatments. Competent in ventilator support, wound care and assisted feeding. Equipped to handle needs of critically ill patients and skilled in coordinating and implementing treatment plans. Handles needs of patients with common presentations and complex cases, including responding to diverse emergencies calmly during stressful situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Healthcare- Methodist Metropolitian
02.2022 - Current
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
SERVER|TRAINER|BARTENDER
SALTGRASS STEAKHOUSE
11.2018 - 03.2020
- Effectively communicated with other servers, guests, managers and kitchen staff regarding allergies, drink checks, and other specialty cases in order to ensure guest has the ultimate experience
- Constantly training new staff on guest service expectations, safety procedures and what is expected from the Landry’s company
- Constantly using suggestive selling techniques while answering questions about the menu in a helpful manner.
- Provided constructive feedback to servers after each shift, fostering an environment of continuous improvement and professional growth.
Host| Server| Trainer| Head Waiter| Bartender
Pappasitos Cantina
01.2017 - 10.2018
- Effectively communicate with other servers, guests, managers and kitchen staff regarding allergies, drink checks, and other specialty cases in order to ensure guest has the ultimate experience
- Constantly training new staff on guest service expectations, safety procedures and what is expected from the Pappa’s company
- Constantly using suggestive selling techniques while answering questions about the menu in a helpful manner.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Microbiology Instructional Assistant
Biology Department Of Texas State University
01.2016 - 05.2016
- Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
- Educated sophomore level college students about basics of microbiology.
- Ensured students understood the corresponding material that linked with the lecture portion and guided them through experiments.
- Constantly maintained a safe, and clean laboratory environment in which students could conduct experiments.
Education
Pre-Nursing
Texas State University
San Marcos, TXAssociate of Applied Science - Nursing
San Antonio College
San Antonio, TX12.2021
Skills
- Diabetes management
- Health screening
- Chart updating
- Data Collection
- Critical Care
- Advanced Cardiac Life Support (ACLS) certification
Certification
- Basic Life Support Certification
- Advanced Life Support Certification
- NIH Stroke Scale
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
HCA Healthcare- Methodist Metropolitian
02.2022 - Current
SERVER|TRAINER|BARTENDER
SALTGRASS STEAKHOUSE
11.2018 - 03.2020
Host| Server| Trainer| Head Waiter| Bartender
Pappasitos Cantina
01.2017 - 10.2018
Microbiology Instructional Assistant
Biology Department Of Texas State University
01.2016 - 05.2016
Pre-Nursing
Texas State University
Associate of Applied Science - Nursing
San Antonio College
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