Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Gonzalez

deli manager
Hobbs,NM

Summary

Dedicated food service manager with 8 years of experience overseeing staff and operations for albertsons. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.

Dedicated food service manager with 8 years of experience overseeing staff and operations for albertsons. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. Customer-oriented Assistant Deli Manager proficient in stocking inventory, preparing menu items according to customer specifications and maintaining cleanliness of department. In-depth knowledge of slicer and scale operations. Hardworking and courteous individual with 8 years of experience preparing high-quality food items and supervising staff of 8.

Overview

8
8
years of professional experience

Work History

Assistant Deli Manager

Albertsons Market
Hobbs, NM
01.2016 - Current
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.
  • Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
  • Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
  • Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
  • Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
  • Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
  • Ensured that all food items were properly labeled according to local health department regulations.
  • Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
  • Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
  • Addressed employee inquiries about benefits, payroll information and other questions related to their job performance or working conditions.

Shoe Sales Associate

Kmart, Sears Holding
Hobbs, NM
07.2015 - 01.2016
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with finding the right size, style, and color of shoe.
  • Organized shelves and displays to maintain a neat and orderly store environment.
  • Processed customer payments using cash register or point-of-sale system.
  • Provided product knowledge to customers on different styles of shoes.
  • Replenished stock levels by unloading shipments from delivery trucks.
  • Maintained updated records of inventory, sales, orders, returns.

Education

High School Diploma -

Masters Learning
Odessa, TX
02.2023

Certificate - Microsoft Excel Level Entry 1and 2

Nmjc
Hobbs, NM
01.2023

Skills

  • Sales Promotion
  • Employee Supervision
  • Customer Service
  • Inventory Management
  • Profit and Loss
  • Catering Services
  • Catering Support
  • Promotional Understanding
  • Team Direction
  • Promotional Planning
  • Staff Training
  • Cost Controls
  • Recruitment
  • Portion Control
  • Staff Supervision
  • Relationship Building

Timeline

Assistant Deli Manager

Albertsons Market
01.2016 - Current

Shoe Sales Associate

Kmart, Sears Holding
07.2015 - 01.2016

High School Diploma -

Masters Learning

Certificate - Microsoft Excel Level Entry 1and 2

Nmjc

Similar Profiles

CREATE PROFILE
Erica Gonzalezdeli manager