Summary
Overview
Work History
Education
Skills
Timeline
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Erica Gonzalez

Fort Worth,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

YOUTH SUPPORT ASSOCIATE

MHMR Of Tarrant County
Fort Worth, TX
05.2013 - Current
  • Youth BH Rejected Encounters, Duplicate Encounters, and State Reporting Errors.
  • CFS Weekly Draft Forms Report
  • CFS Weekly Bells, Unsigned Notes Report
  • CFS Weekly Staff Daily Direct Hours Report
  • Youth BH Weekly Med Appointment Program Corrections Report
  • ECI Monthly Service Delivery Report
  • ECI Weekly Quarterly Reviews Due Report
  • CFS Staff Workload Report
  • CFS Daily Corrections from Avatar To Do List – so many corrections from ECI, especially as they have more staff that monitor their work.
  • BH Youth Caseload Cleanup/Avatar Cleanup
  • Importing PCRP, DocuSign, Signature pages into myAvatar.
  • Entering PCP Information in Outside Providers form in myAvatar.
  • Help out where I am needed

CASHIER

Lisa's Chicken
Fort Worth, TX
06.2005 - 04.2013
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency
  • Managed opening and closing shift kitchen tasks
  • Cooked menu items according to specified instructions
  • Practiced proper safety and sanitation standards
  • Trained and assisted new kitchen staff members
  • Prepared food orders to support waitstaff and other team members
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Kept kitchen up to code for health and safety inspections
  • Helped customers complete purchases, locate items and leave satisfied
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked well with team members to get things done in a timely manner.

Education

Bachelor's - Business Management

Strayer University
Washington, DC
03-2023

Skills

  • Calm and Professional Under Pressure
  • Creative Problem Solving
  • Verbal and Written Communication
  • Data Entry and Maintenance
  • Multitasking and Prioritization
  • Time Management
  • Excel
  • Team-Oriented and Cooperative
  • Hands on fast learner

Timeline

YOUTH SUPPORT ASSOCIATE

MHMR Of Tarrant County
05.2013 - Current

CASHIER

Lisa's Chicken
06.2005 - 04.2013

Bachelor's - Business Management

Strayer University

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Erica Gonzalez