Erica Gonzalez
Avondale,AZ
Summary
Dedicated mental health professional with a solid background in crisis intervention and developing therapeutic relationships. Proven ability to conduct comprehensive assessments and implement personalized treatment plans, fostering teamwork and collaboration to improve client outcomes. Solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Child and Adolescent Mental Health Therapist
Touchstone Behavioral Health
Phoenix, AZ
01.2024 - Current
- Implemented evidence-based therapeutic techniques to enhance client coping strategies and resilience.
- Efficiently managed a caseload of 45 clients.
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Advocated for clients'' needs within the broader healthcare system when necessary to ensure access to appropriate resources or accommodations during the treatment process.
- Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
- Provided clients with recommendations to community resources.
- Provided crisis intervention services, ensuring immediate support for at-risk individuals.
Child and Adolescent Assessment Therapist
Terros Health
Phoenix, AZ
05.2023 - 05.2024
- Developed personalized treatment plans, addressing diverse psychological challenges.
- Implemented evidence-based therapeutic techniques to enhance client coping strategies.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Effectively managed 35 clients on caseload.
- Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
SMI Case Manager
Terros Health
Phoenix, AZ
10.2018 - 05.2023
- Coordinated care plans with multidisciplinary teams to enhance patient support and outcomes.
- Conducted comprehensive assessments to identify client needs and develop tailored interventions.
- Monitored client progress, adjusting care plans based on ongoing evaluations and feedback.
- Efficiently managed 15 special assistance clients along with 40 non special assistance clients.
- Educated clients about available resources, promoting self-advocacy and informed decision-making.
- Mentored new case managers, sharing best practices for effective client engagement and support.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ05.2023
Skills
- Multicultural competence
- Developing relationships
- Clinical documentation
- Crisis intervention
- Safety and risk assessments
- Problem-solving
- Teamwork and collaboration
- Organizational skills
Timeline
Child and Adolescent Mental Health Therapist
Touchstone Behavioral Health
01.2024 - Current
Child and Adolescent Assessment Therapist
Terros Health
05.2023 - 05.2024
SMI Case Manager
Terros Health
10.2018 - 05.2023
Master of Science - Clinical Mental Health Counseling
Grand Canyon University