ERICA GOUDEAU
Houston,Texas
Summary
Transitioning from Firewatch to Foreman at Night Hawk, I have refined my analytical skills and attention to detail in challenging environments. Proficient in tool maintenance and materials handling, I ensure project success and meet safety standards. Proactive in learning and reliable in execution, I consistently exceed employer expectations. Dedicated and driven, I am eager to contribute my diverse skills to enhance business performance. Adaptable in individual and team settings, I leverage a strong work ethic to drive company objectives. With a focus on resourcefulness and results, I am passionate about growth, efficiency, and adding value to company services.
Overview
12
12
years of professional experience
Work History
Construction Foreman
Night Hawk
11.2024 - 04.2025
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
Toolroom Attendant
Gulfspan
09.2014 - 10.2024
- Complied with company policies regarding the storage, handling and disposal of hazardous waste material.
- Developed preventive maintenance program for all hand and power tools used in the facility.
- Demonstrated knowledge of the proper use of measuring instruments including micrometers, calipers and gauges.
- Assisted with the maintenance and repair of production equipment when necessary.
- Performed daily inspection of tools to ensure they were in good working condition before being issued for jobs.
- Documented all transactions related to tool checkout and returns utilizing computer software programs.
- Organized tool room supplies by categorizing items into appropriate bins or shelves for easy access and retrieval.
- Operated a variety of machine shop tools, such as lathes, milling machines, drill presses and grinders, to produce parts according to specifications.
- Cleaned work areas regularly throughout shift to maintain a safe environment free from clutter.
Helper
Pat Tank
01.2023 - 07.2024
- Followed instructions from supervisors and other contractors.
- Maintained a positive attitude while working under pressure in stressful situations.
- Used hand or power tools to accomplish work according to specifications.
- Worked with various tools, such as hammers, saws, and drills.
- Used problem-solving skills and critical thinking to identify and resolve issues and safety risks.
- Unloaded and staged materials for construction projects, ensuring that the proper materials were readily available.
- Provided support in assembly and installation tasks to help meet project deadlines.
- Exhibited attention to detail and accuracy in completing tasks to meet quality standards.
Firewatch Holewatch
JCL Safety Services
05.2016 - 09.2019
- Assisted in the investigation process for any suspected criminal activity on site.
- Conducted routine inspections of surveillance cameras to ensure they are functioning properly.
- Displayed strong observational abilities to detect any suspicious or criminal activities on the premises.
- Employed effective problem-solving skills when dealing with difficult situations or individuals.
- Provided prompt response when alerted of a potential breach or emergency situation.
- Executed regular rounds of the property to ensure that all doors are locked and secure according to established protocols.
- Utilized excellent communication skills to interact with staff members, visitors, and contractors while performing hole watch duties.
- Demonstrated expertise in monitoring and maintaining the security of premises, personnel, and assets by conducting foot patrols around buildings, grounds, and parking lots.
- Monitored access control points at entrances, exits to verify credentials of personnel entering, leaving the facility.
- Enforced safety regulations in accordance with company policies and procedures.
Customer Service Representative
T-mobile
02.2013 - 03.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
Lincoln High School
Port Arthur, TX05-2000
Skills
- Analytical Skills
- Active Learning
- Punctual and Reliable
- Materials Handling
- Tool Maintenance
- Attention to Detail
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Timeline
Construction Foreman
Night Hawk
11.2024 - 04.2025
Helper
Pat Tank
01.2023 - 07.2024
Firewatch Holewatch
JCL Safety Services
05.2016 - 09.2019
Toolroom Attendant
Gulfspan
09.2014 - 10.2024
Customer Service Representative
T-mobile
02.2013 - 03.2016
GED -
Lincoln High School
Similar Profiles
Emile KercherEmile Kercher
Security Guard at Night Hawk Security ServicesSecurity Guard at Night Hawk Security Services
Annette GalvanAnnette Galvan
Fire Watch / Hole Watch at Night Hawk Safety & RescueFire Watch / Hole Watch at Night Hawk Safety & Rescue
Gustavo Zamarripa-DominguezGustavo Zamarripa-Dominguez
Flow Back Vaulv Tech / Tester / Field Operator at night hawk oil field crevicesFlow Back Vaulv Tech / Tester / Field Operator at night hawk oil field crevices
Lisa TaylorLisa Taylor
J. HIlburn Custom Menswear Stylist at Independent Stylist- J. Hilburn Custom Men’s WearJ. HIlburn Custom Menswear Stylist at Independent Stylist- J. Hilburn Custom Men’s Wear
NATALIE MCKENZIENATALIE MCKENZIE
Home Therapies Float Pool at Fresenius Medical CareHome Therapies Float Pool at Fresenius Medical Care