Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Volunteer
References
Timeline
Generic

Erica Greygor

Pittsburgh,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Giant Eagle
Pittsburgh, PA
11.2016 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.

Education

Some College (No Degree) - General Studies

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Cash Register Operation
  • Payment Collection
  • Customer Service
  • Product Recommendations
  • Calm Under Pressure
  • Organizational Skills
  • Child Supervision
  • Following Directions
  • Reliability
  • Personable Nature
  • Age-Appropriate Activities
  • Follows Directions
  • Conflict Resolution
  • Multitask

Affiliations

  • Active
  • Talkative and Personable
  • Sports person
  • Care for youth in sports

Accomplishments

  • Cashier to Self checkout in a year and half of employment
  • Self Checkout to Coordinator in year three of employment
  • Coordinator to Service Desk team member two years
  • Service Desk team member to Cash Office in six months
  • Team Spirit Award in Shaler lacrosse two years in row

Certification

  • CPR and First Aide certified in December of 2023
  • Can work with kids
  • Background check completed in December of 2023

Volunteer

Lacrosse is very important to me and its like a second job. I love working with the kids and getting to watch them grow their skills is something I love. Time management and focus is something that I have learned to help do both jobs on the same day and season. Lacrosse is a springtime sport and its at least four times a week.

  • Shaler Girls Lacrosse assistant coach 2017
  • Hampton Girls Lacrosse assistant coach 2023-2024

References

References available upon request.

Timeline

Cashier

Giant Eagle
11.2016 - Current

Some College (No Degree) - General Studies

Community College of Allegheny County

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Erica Greygor