ERICA HANSELL

• Department of Pediatric Otolaryngology
• Prep patient charts for daily clinic
• Collecting health information and presenting it to the provider
• Scheduling surgeries
• Placing orders, and prescriptions
• Setting up and assisting on in office procedures
• Phone triage

• Department of Orthopedic Surgery
• Room patients
• Draw up injections
• Scheduling patient appointments

• Department of Orthopedic Surgery
• Wound care
• Remove sutures and staples
• Fit patients for DME
• Schedule surgeries and appointments
• Order medications
• Precertification

• Department of Ob/Gynecology
• Set up and assist on office procedures
• Schedule appointments
• NST
• Instrument sterilization

Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Registered new patient accounts.

Updated insurance information.

Scheduled new and return patient appointments.

Communicated with patients to ensure that labs were done in a timely manner.

Contacted patients with regard to pending testing and follow-up appointments.

Ordered labs.

Coordinated referrals to specialists, facilitating timely access to necessary care for patients.

Communicated lab results to provider to assist with follow-up care.

Assisted with in office procedures.

Roomed patients.

Obtained vitals.

Collected specimen.

Obtained medical records.