Jessamyn Cedillo

Medical Assistant III

City Of Hope

2012.12 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic.
Collected and documented patient medical information such as blood pressure and weight.
Built strong relationships with patients through effective communication skills that foster trust in City of Hope's commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Scheduled appointments.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing exam room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Completed clinical procedures and gathered patient data for interpretation by physician.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Implemented care and efficiency improvements to support and enhance office operations.

Summary

Overview

Work History

Medical Assistant III

Education

Diploma - Vocational Nursing

Certificate - Certified Phlebotomy Technician 1

Diploma - Medical Assisting

High School Diploma -

Skills

Certification

Languages

Timeline

Medical Assistant III

Diploma - Vocational Nursing

Certificate - Certified Phlebotomy Technician 1

Diploma - Medical Assisting

High School Diploma -

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