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Hi, I’m
Erica Hansinger
Diversity, Equity & Inclusion (DEI) Coordinator
Sunrise,FL
Summary
With an expertise in DEI ( Diversity, Equity and Inclusion) and the knowledge of such profession, which allots for many organizational successes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Brings 15+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Superb leadership abilities, with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Delivering unbiased perspectives to solve disputes.
Overview
20
years of professional experience
5
years of post-secondary education
Work History
School Board Of Broward CountyFort Lauderdale, FL
Diversity, Equity and Inclusion Program Manager
08.2012 - Current
Job overview
- Organized and allocated resources required to meet needs of 346 clients and 47 employees.
- Collaborated with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
School Board Of Broward CountyFort Lauderdale, FL
Project Manager
08.2012 - Current
Job overview
- Developed and initiated monthly projects, managed costs, and monitored performance with 95% proficiency.
- Planned, designed, and scheduled phases for large projects and cohort initiatives
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
School Board Of Broward CountyFort Lauderdale, FL
Intervention/Mediation Coordinator
08.2012 - Current
Job overview
- Oversaw investigations into discrimination, sexual harassment or other workplace claims. More than 95% of grievances were settled at lowest chain of command.
- Reduced grievances by 20% ,and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership..
- Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Broward County Forensics LeagueFort Lauderdale, FL
Public Speaking Coordinator
08.2012 - Current
Job overview
- Built and maintained relationships with key stakeholders, spokespeople, advocates and opinion leaders.
- Developed communications strategies to drive progress from 5%-8% in public public sector
- Used job-related software to draft and finalize written correspondence and documentation.
- Resolved issues through active listening and open-ended questioning.
- Created successful and equitable programs to gauge community involvement and and increase overall quality of life.
- Cultivated culture of diversity and inclusion through effective communication.
- Strengthened communication skills through regular interactions with others
- Passionate about learning and committed to continual improvement
- Developed strong organizational and communication skills through coursework and volunteer activities
School Board Of Broward CountyFort Lauderdale, FL
Community Liaison
08.2011 - Current
Job overview
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships. Increased stakeholder participation by 20% between 2021-2023
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Distributed monthly community newsletters to convey important news and events to local families and leaders.
- Provided assistance by researching local issues, participating in diverse and equitable events and creating action plans to tackle obstacles.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution
Maryland State Department Of EducationBaltimore, MD
Equity and Inclusion Facilitator
08.2003 - 04.2010
Job overview
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program
- Enhanced branding strategies by orchestrating customer events and program rollouts.
- Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Developed and implemented behavior management plans to improve student behavior.
- Designed and administered surveys to assess organization's diversity and inclusion climate.
- Promoted awareness campaigns that promoted diversity,challenged stereotypes and raised company awareness about inclusivity.
Education
University of PhoenixTempe, AZ
Master of Arts from Urban Education And Leadership
09.2014 - 04.2016
Geneva CollegeBeaver Falls, PA
Bachelor of Arts from Social Sciences Education
08.1998 - 05.2002
Skills
Cultural Awareness
Software
Google Suite
Trello
Slack
Teams/Zoom
Timeline
University of Phoenix
Master of Arts from Urban Education And Leadership
09.2014 - 04.2016
Diversity, Equity and Inclusion Program Manager
School Board Of Broward County
08.2012 - Current
Project Manager
School Board Of Broward County
08.2012 - Current
Intervention/Mediation Coordinator
School Board Of Broward County
08.2012 - Current
Public Speaking Coordinator
Broward County Forensics League
08.2012 - Current
Community Liaison
School Board Of Broward County
08.2011 - Current
Equity and Inclusion Facilitator
Maryland State Department Of Education
08.2003 - 04.2010
Geneva College
Bachelor of Arts from Social Sciences Education
08.1998 - 05.2002
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