Erica Harper-Beckford

Advocate for the family’s needs, ensuring they have a voice in service planning and decision-making.

• Participated in ongoing professional development opportunities to stay current on best practices in peer advocacy.
• Facilitation of High-Fidelity Wraparound Process.
• Working closely with families to implement the high-fidelity Wraparound that is family-driven, individualized, and culturally competent.
• Participate in wraparound team meetings, ensuring all service providers work together to meet the family’s goals.
• Facilitate discussions to keep the goals central, focusing on building resilience and improving family functioning.
• Connect families to community resources, including mental health services, housing support, educational resources, and employment services.
• Work collaboratively with service providers to coordinate services effectively, reducing duplication and closing service gaps.
• Monitor and track the progress, adjusting support and services as needed.
• Provide families with tools and strategies to improve problem-solving skills, self-advocacy, and family cohesion.
• Offer guidance in areas such as communication, parenting, and conflict resolution.
• Support family members in setting and achieving personal goals, building confidence and empowerment.
• Maintain accurate and timely records of interactions, interventions, and progress.
• Complete necessary documentation, reports, and case notes to meet organizational and regulatory requirements.
• Report family progress and outcomes to supervisors and funders as needed.
• Participate in training on the high-fidelity Wraparound model and other relevant skills to improve service quality.
• Mentor other Family Peer Advocates or family support staff, sharing best practices in wraparound services.
• Provide crisis intervention support as needed, helping families stabilize and access immediate assistance.
• Work to de-escalate situations, providing a supportive presence during crises.
• Assist Youth/Family in recognizing their strengths, challenges, and goals.
• Assist the care Manager in conducting Youth/Family monthly team meetings.
• Establish structured, strength-based supports using the HFW model.
• Connect the Youth and Family with needed resources and community support.
• Complete all documentation promptly in compliance with HFW policy.
• Work with multiple systems to create an individualized plan that meets the complex needs of the Youth/Family.
• Obtaining consent and enrollment documents for newly enrolled children/youth at the initial session.
• Maintain open communication with other service providers.

Provide therapeutic support to help clients address their mental health needs, develop individualized treatment plans, and offer crisis intervention.

• Collaborates with multidisciplinary team and connects residents to community resources, including health care, employment, and social services.
• Notify Program Supervisor or Program Director of all Medical/Psychiatric emergencies.
• Fill out/submit incident reports promptly.
• Assist clients with medication refills and package clients according to their medication phase
• Developed exceptional counseling skills to help motivate clients to enter more advanced programs to help clients maintain stability, improve their quality of life, and work toward personal recovery goals.

Assist family in gathering, organizing, and preparing documents needed for specific services.

• Attend CSE meetings with families.
• Educate external agencies/hospitals about programs through outreach and networking.
• Provide opportunities for families to connect and support one another.
• Provide individual and group peer support to Nassau County parents of children with emotionally at-risk kids with behavioral health challenges.
• Facilitate support groups.
• Complete and submit progress notes on 10e11 and reports accurately and timely.
• Assist families in identifying and setting goals and short-term objectives
• Promoted self-advocacy among clients by teaching skills necessary for independent problem-solving.