Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
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SAYDUR RAHMAN SAYED

Queens,USA

Summary

Dynamic and customer-focused professional with extensive experience as a Store Associate at Assists Customer. Proven expertise in cash handling accuracy and customer service, ensuring seamless transactions and exceptional shopping experiences. Recognized for maintaining product knowledge and attention to detail, contributing to increased customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Manhattan, New York
05.2025 - Current
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Resolved customer complaints in a professional manner.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Checked expiration dates on all products before serving them to customers.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and equipment, swept and refilled stock.

Crew Member

MacDonalds
Queens, New York
04.2025 - 04.2025
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Cashier

Family Business
Sylhet, Bangladesh
12.2023 - 01.2025
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Store Associate

Assists Customer
Sylhet, Bangladesh
02.2022 - 07.2023
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Assisted customers with product selection, pricing and availability.
  • Handled returns and exchanges according to company policies.

Education

Higher Secondary Certificate - Science

The Sylhet Khajanchibari International School
Sylhet, Bangladesh
02.2022

Secondary School Certificate - Science

Classic School And Collage
Sylhet, Bangladesh
05.2019

Junior School Certificate -

Scholarshome
Sylhet, Bangladesh
12.2016

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Microsoft excel
  • Attention to detail focus
  • Sales support
  • Product knowledge
  • Sorting and labeling
  • Inventory management

Volunteer Experience

  • Maintained clean, neat, and operational facilities to serve program needs.
  • SAVE SYLHET: Participation in collections to distribute in low-income people.
  • BHAI BUDDIES SOCIAL ORGANIZATION: Participation in collections to distribute in orphanage.

Languages

  • English, Full Professional
  • Bengali, Native/ Bilingual

Timeline

Crew Member

Dunkin' Donuts
05.2025 - Current

Crew Member

MacDonalds
04.2025 - 04.2025

Cashier

Family Business
12.2023 - 01.2025

Store Associate

Assists Customer
02.2022 - 07.2023

Higher Secondary Certificate - Science

The Sylhet Khajanchibari International School

Secondary School Certificate - Science

Classic School And Collage

Junior School Certificate -

Scholarshome

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