Erica Haug
Little Egg Harbor
Summary
Spent the past five years working in customer service. Attends to all customer needs with patience and understanding. Assists customers in a timely and organized manner. Takes pride in all tasks whether they are simple or complex.
Overview
7
7
years of professional experience
Work History
School Social Work Intern
George J. Mitchell Elementary School
09.2024 - 05.2025
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Enhanced student well-being by implementing effective social-emotional learning strategies in group sessions.
- Cultivated strong connections with community organizations to expand available resources for students and their families.
- Worked with educational team and students with IEPs to foster healthy social emotional learning strategies.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions.
Dietary Server
The Residence at Stafford
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent resident experiences.
- Cultivated warm relationships with residents.
- Maintained clean and organized dining areas to uphold restaurant and facility hygiene standards.
- Utilized communication practices with kitchen staff to deliver residents' meals in timely manner.
Social Work Intern
Juvenile Justice Commission
01.2022 - 05.2023
- Improve client outcomes by assisting with supervisor in developing and implementing individualized service plans.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Enhanced client self-sufficiency through goal setting, problem-solving, and skill-building activities.
- Assisted with developing group therapies based on the clients' needs and goals.
Retail Associate
CVS Pharmacy
01.2022 - Current
- Ring up customers in an efficient manner
- Perform transactions and tender money
- Maintain a clean work environment
- Advise customers on coupons and upcoming promotions
Dietary Server
The Terraces at Seacrest Village
01.2021 - 01.2022
- Recite to the residents what they ordered for their meal
- Provide them with food and drinks
- Communicate with residents effectively and promptly
- Maintain a clean working environment and dining room
Sales Associate
Tj Maxx/Homegoods
01.2018 - 01.2021
- Performs transactions and tendering money
- Stocks and organizes new merchandise in the store
- Maintains cleanliness throughout the store
- Helps customers with any questions calmly and professionally
Education
Master of Science - Social Work
Stockton University
Galloway, NJ05-2025
Bachelor of Science - Social Work
Stockton University
Galloway, NJ05-2023
Associates Degree - General Studies with a Concentration in Social Science
Ocean County College
Toms River, NJ12.2022
High School Diploma -
Southern Regional High School
Manahawkin, NJ12.2018
Skills
- Empathy development
- Social services
- Client education
- Active listening
- Adaptability and flexibility
- Goal setting
Timeline
School Social Work Intern
George J. Mitchell Elementary School
09.2024 - 05.2025
Dietary Server
The Residence at Stafford
03.2023 - Current
Social Work Intern
Juvenile Justice Commission
01.2022 - 05.2023
Retail Associate
CVS Pharmacy
01.2022 - Current
Dietary Server
The Terraces at Seacrest Village
01.2021 - 01.2022
Sales Associate
Tj Maxx/Homegoods
01.2018 - 01.2021
Associates Degree - General Studies with a Concentration in Social Science
Ocean County College
High School Diploma -
Southern Regional High School
Master of Science - Social Work
Stockton University
Bachelor of Science - Social Work
Stockton University
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