Erica Holden
Summary
Recent graduate with foundational knowledge in Psychology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Babysitter
Erica's Babysitting Services
05.2020 - 08.2024
- Provided in-home childcare services, ensuring the safety and well-being of children
- Prepared meals, organized fun activities, and assisted with homework assignments
- Monitored children's play activities to verify safety.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Ice Cream Maker
Cold Stone Creamery
03.2024 - 08.2024
- Delivered exceptional customer service to enhance guest satisfaction
- Prepared customized ice cream orders with accuracy and efficiency
- Managed cash transactions and maintained food safety standards
- Entertained guests with Cold Stone's signature 'Sing for Tips' program to build a welcoming atmosphere
- Offered samples of new ice cream flavors to customers.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
Barista, Waitress, Dishwasher, Busser
Colados Coffee and Crepes
08.2023 - 02.2024
- Prepared specialty coffee beverages and maintained proficiency in espresso machine operations
- Provided excellent customer service while multitasking in a fast-paced environment
- Ensured cleanliness and organization by bussing tables and maintaining workstation standards
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Interior Design Intern
Desert Edge High School
08.2022 - 05.2023
- Designed and constructed stage sets for high school plays and musicals
- Worked closely with directors to align creative vision with performance goals
- Managed backstage areas and ensured smooth transitions during live events
Stage Manager
Desert Edge High School
01.2023 - 04.2023
- Organized rehearsal schedules and collaborated with production teams
- Managed stage props and assisted with costume and wig fittings
- Supervised backstage activities, ensuring seamless execution of performances
- Enforced safety measures due to potential stage equipment hazards.
- Developed comprehensive show reports, providing valuable feedback to improve future performances.
- Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
BSU President
Desert Edge High School
11.2021 - 01.2023
- Directed Black Student Union initiatives and served as the primary spokesperson
- Facilitated monthly board meetings and prepared agendas to drive strategic goals
- Fostered team collaboration and increased member engagement through event planning
Target Style Consultant
Target
11.2021 - 05.2022
- Created a welcoming shopping experience by assisting guests with personalized recommendations
- Maintained visual merchandising standards to ensure a guest-ready sales floor
- Supported store transitions by executing planograms and promotional signage setups
FCCLA Media Specialist
Desert Edge High School
08.2020 - 05.2021
- Assisted with research and digital resource evaluations for FCCLA projects
- Developed and implemented effective communication strategies for the chapter
IT Intern
ASU Preparatory Academy
05.2018 - 07.2018
- Supported IT team in maintaining and troubleshooting computer systems
- Cataloged inventory and ensured workspaces remained organized and clean
Education
Bellarmine University
08.2024
Estrella Mountain Community College
05.2024
Diploma -
Desert Edge High School
05.2023
Skills
- Microsoft Excel
- Visual Merchandising
- Leadership
- Active Listening
- Problem Solving
- Team Collaboration
- Set Design
- Event Planning
- Digital Media Content Creation
- Patience and empathy
- Strong work ethic
- Dependability
Accomplishments
Fine Arts Diploma Seal
Visual Arts Student of The Year at Desert Edge High School 2023
Timeline
Ice Cream Maker
Cold Stone Creamery
03.2024 - 08.2024
Barista, Waitress, Dishwasher, Busser
Colados Coffee and Crepes
08.2023 - 02.2024
Stage Manager
Desert Edge High School
01.2023 - 04.2023
Interior Design Intern
Desert Edge High School
08.2022 - 05.2023
BSU President
Desert Edge High School
11.2021 - 01.2023
Target Style Consultant
Target
11.2021 - 05.2022
FCCLA Media Specialist
Desert Edge High School
08.2020 - 05.2021
Babysitter
Erica's Babysitting Services
05.2020 - 08.2024
IT Intern
ASU Preparatory Academy
05.2018 - 07.2018
Bellarmine University
Estrella Mountain Community College
Diploma -
Desert Edge High School
Similar Profiles
Walline John-ErieWalline John-Erie
Sales Manager at Erica's BoutiqueSales Manager at Erica's Boutique
Kayleigh HarrisKayleigh Harris
Babysitter at Kayleigh's Babysitting ServicesBabysitter at Kayleigh's Babysitting Services
Mia MitriaevMia Mitriaev
Babysitter at Babysitting ServicesBabysitter at Babysitting Services
Shawe BrooksShawe Brooks
Babysitter at Multiple NeighborsBabysitter at Multiple Neighbors
Clara VothClara Voth
Babysitter at FamilesBabysitter at Familes